Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amia Hall

Grand Rapids

Summary

Versatile and empathetic Psychiatric Technician with a track record of enhancing patient engagement and support at Pinerest. Excelled in clinical documentation and mental health support, significantly improving patient care processes. Demonstrated exceptional de-escalation techniques and developmental disabilities support, contributing to a positive and safe environment. Skilled in both direct patient care and administrative support, showcasing a unique blend of technical and interpersonal abilities.

Overview

3
3
years of professional experience

Work History

Psychiatric Technician

Pinerest
06.2024 - Current
  • Documented incidents and observations to provide comprehensive patient history.
  • Assisted in development of recreational activities for patients to promote engagement and skill-building.
  • Supported therapeutic programs by organizing materials and preparing spaces for activities.
  • Monitored patient behaviors, identifying changes and communicating findings to medical staff.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Charted on each patient daily.

Administrative Assistant

Cole Williams LLC
03.2024 - Current
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Cashier

Meijer
06.2022 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Social Work

Grand Rapids Community College
Grand Rapids, MI
04-2027

Skills

  • Clinical documentation
  • De-escalation techniques
  • Developmental disabilities support
  • Incident reporting
  • Behavior monitoring
  • Direct patient care
  • Mental health support

Timeline

Psychiatric Technician

Pinerest
06.2024 - Current

Administrative Assistant

Cole Williams LLC
03.2024 - Current

Cashier

Meijer
06.2022 - 04.2024

Bachelor of Science - Social Work

Grand Rapids Community College
Amia Hall