ERICA BLASCHKE
Windsor,CT
Summary
Compassionate Medical Case Manager with experience delivering psychiatric patient care and support to geriatric and adolescent populations. Effectively provide outreach, counseling, and overall support to clients with various medical, behavioral, and social needs. Demonstrated ability to reach clients in crisis situations and improve their current conditions. Effectively collaborate with medical professionals to enhance treatment plans. Support multiple cases with consistency and professionalism.
Knowledgeable [Desired Position] with solid background in psychiatric support and patient care. Successfully managed therapeutic activities and crisis intervention, demonstrating calm and compassionate approach. Expertise in monitoring patient behavior and collaborating with healthcare teams to deliver comprehensive care. Residential care professional with strong foundation in providing support and guidance to individuals in need. Skilled in crisis intervention, conflict resolution, and behavior management, with proven track record of fostering positive outcomes. Valued team player known for adaptability, reliability, and results-driven approach that aligns with organizational goals. Proficient in active listening, empathy, and maintaining safe, nurturing environment.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Institute of Living at Hartford Hospital
Hartford, CT
01.2007 - Current
- Deliver medical patient care and support to the geriatric population, and adolescent population.
- Foster patient rapport and trust through attentive communication and empathy, and consistent, quality care.
- Conduct patient checks to assess well-being and any emergent issues.
- Assist with activities of daily living (ADL), monitored patients at mealtime, ensuring dietary standards met.
- Support patients' mobility by applying gate belts and walking with them as needed.
- Transported patients to Electric Convulsive Therapy sessions when needed.
- Obtained vital signs, ensuring orthostatic measurements were taken to monitor patients' conditions.
- Conducted body mapping assessments to document any scars or injuries.
- Monitored patients' adherence to prescribed diets to promote optimal health and nutrition.
- Escorted patients to the lab vascular department for blood clot assessments.
- Obtained detailed reports on each patient, understanding of their medical history and current needs.
- Utilized EPIC to document vital signs and conducted clothing searches as required for patient safety.
- Monitored EventReporter system for prompt response to incidents or emergencies.
- Performed admissions and discharges, providing documentation as needed.
- Collaborated with adolescents 13 to 17, using de-escalation techniques to mitigate behavioral concerns.
- Implemented restraint procedures under protocol to ensure safety of patients and staff.
- RESIDENTIAL COUNSELOR (2007 to 2010)
- Collaborated with patients, ensuring medical, behavioral, social, and other monthly goals were met.
- Managed medication administration, ensurely timely delivery and consumption to remain on track with medical progress.
- Accompanied patients to pharmacy to pick up prescriptions.
- Coordinated transportation to various support services, including medical appointments.
Residential Counselor
Hartford Healthcare
Hartford, CT
10.2007 - 01.2010
- Facilitated therapeutic activities to promote emotional well-being and social skills in residents.
- Collaborated with multidisciplinary teams to develop individualized care plans for each resident.
- Monitored resident behavior and provided crisis intervention as needed, ensuring safety and support.
- Implemented behavioral management techniques to improve resident outcomes and reduce conflicts.
- Trained new staff on protocol compliance and best practices for resident engagement and care.
- Conducted regular assessments of resident progress, adjusting care strategies to meet evolving needs.
Night Security Counselor
CT CHILDREN'S HOME OF CROMWELL
Cromwell, CT
01.2006 - 01.2007
- Conducted routine safety checks to ensure residents' well-being.
- Assisted residents with breakfast preparation, fostering independence.
- Guided residents in anger management techniques to mitigate hostility.
- Implemented protocols, including liaising with authorities, for handling instances of resident absence.
- Offered empathetic counseling during distress episodes.
- Acquired Risking Connections and Therapeutic Crisis Intervention training to allivate conflict.
- Accompanied residents to hospital visits, ensuring continuity of care until social worker arrives.
- Provided transportation assistance for residents to school.
- Maintained cleanliness and orderliness within the residential environment.
- Administered prescribed medications to residents per schedule, ensuring they were taken as prescribed.
- EARLY CAREER: Independent Cosultant at Delta T Work Group – Offered support, crisis intervention, and coping strategies to children, adolescents and adults with developmental disabilities.
- Residential Couselor Per Diem at Community Residences – Provided supervision and guidance and implement behavior programs for residents. Achieved certifications in First Aid and CPR.
- Developed and implemented safety protocols to ensure a secure environment for residents.
- Conducted regular assessments of facility security systems and made recommendations for improvements.
Residential Counselor
Delta T Corp.
Wethersfield, CT
11.2005 - 03.2006
- Led workshops focused on life skills development, enhancing residents' independence and self-sufficiency.
- Advocated for residents' needs by communicating effectively with family members and external service providers.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
Home Health Aide
The Connecticut Visiting Nurse Association
East Hartford, CT
07.1996 - 06.2005
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility and transportation, promoting independence and quality of life.
- Monitored vital signs and reported changes in client health status to healthcare professionals.
- Developed individualized care plans in collaboration with healthcare teams to meet client needs effectively.
- Coordinated communication between clients, families, and medical staff for seamless care transitions.
Education
Bachelor of Arts - Social Work
Eastern Connecticut State University
Willimantic, CTAssociate of Science - General Studies
Manchester Community College
Manchester, CTSkills
- Mental Health Assessment
- Psychiatric Support
- Behavior Management
- Quality Patient Care
- Case Management
- De-escalation
- Medical Care
- Crisis Intervention
- Documentation
- Social Services
- Clinical documentation
- De-escalation techniques
- Incident reporting
- Vital signs documentation
Certification
- Sexual Assault Crisis Counselor Certification – YWCA Sexual Assault Crisis Center, New Britain, CT
- Community Advocate Certification – Advocacy Education Training Center, Wethersfield, CT
- Recovery Support Specialist – Advocacy Unlimited, Inc.
- PSRB Acquittee Program: Fundamental Training – DMAS/Division of Forensic Services/Conditional Release Service Unit
- CNA License- NA597615 1996 / renewed: 7/10/202
Timeline
Residential Counselor
Hartford Healthcare
10.2007 - 01.2010
Psychiatric Technician
Institute of Living at Hartford Hospital
01.2007 - Current
Night Security Counselor
CT CHILDREN'S HOME OF CROMWELL
01.2006 - 01.2007
Residential Counselor
Delta T Corp.
11.2005 - 03.2006
Home Health Aide
The Connecticut Visiting Nurse Association
07.1996 - 06.2005
Associate of Science - General Studies
Manchester Community College
Bachelor of Arts - Social Work
Eastern Connecticut State University