Amia Harris
Burger King
Portland,OR
9
years of professional experience
Experienced with team leadership, ensuring smooth and efficient operations. Utilizes strong problem-solving and conflict resolution skills to maintain team harmony. Track record of fostering a collaborative and results-focused environment.
Work History
Crew Shift Lead
8 Years 8 Months- Supervised daily restaurant operations, ensuring efficient service and positive customer experience.
- trained, Coached, and supported team members while assigning daily tasks and managing staff schedules.
- Handled cash management deposits, inventory and stocking procedures with accuracy.
- Ensured compliance with food, safety, and sanitation. health, and company standards.
- communicated effectively with employees, customers, and management to resolve problems and maintain smooth operational goals.
Security Officer
1 Year 8 Months- Patrolled premises to ensure safety and prevent unauthorized access effectively.
- Monitored surveillance equipment to detect and respond to security threats promptly.
- Collaborated with law enforcement to resolve incidents and maintain order.
- Reported security breaches and maintained detailed logs for accountability.
Host/Server
10 Months- Provided excellent customer service to enhance dining experiences consistently.
- managed seating arrangements to optimize restaurant flow and reduce wait times.
- Handled customer inquiries and resolved complaints promptly and professionally.
- Coordinated with kitchen staff to ensure timely order delivery and accuracy.
Caregiver
1 Year 11 Months- Supported clients in daily activities, enhancing their overall quality of life.
- Monitored health conditions and reported changes to medical professionals promptly.
- Provided emotional support to clients and their families during challenging times.
- Maintained a safe and clean environment to prevent accidents and injuries.
Education
High School Diploma
Skills
Customer Service
Cash Handling
Team Management
Leadership
Training/Coaching
Conflict Resolution
Communication
Problem Solving
Time Management
Organization
Staff training
Financial Management
Teamwork
Adaptability
Timeline
Security Officer
Echelon Security
2023.09 - 2025.05Read More
Host/Server
Black Bear Diner
2022.08 - 2023.06Read More
Caregiver
Home Care
2020.08 - 2022.07Read More
Crew Shift Lead
Burger King
2018.03 - CurrentRead More
Centennial High School
High School Diploma
Read More