Amia Kimble
Hurst,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I'm also a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Floor Associate, Electronics
Walmart
Hurst , TX
09.2022 - Current
- Demonstrated use of electronic equipment to customers when needed.
- Stocked shelves with merchandise according to company guidelines.
- Operated cash register accurately while providing excellent customer service.
- Responded quickly to customer inquiries and complaints in a friendly manner.
- Attended team meetings as required for updates on new products or changes in policies.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Greeted customers and provided assistance in locating merchandise.
- Provided detailed product information to customers on features, benefits, warranties, and availability of products.
- Organized store by returning merchandise to proper areas and restocked displays.
Online Personal Shopper
Walmart
Houston, TX
09.2022 - Current
- Assisted in selecting items according to customer preferences.
- Created personalized shopping experiences for each customer.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Carhop Server
Sonics Drive In
Rayville, LA
04.2022 - 07.2022
- Greeted customers and provided them with menus.
- Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
- Ensured that all orders were accurate and complete before serving them to customers.
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
- Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
- Assisted other team members when needed during busy times or special events.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Carhop Server
Sonics Drive In
Champaign, IL
04.2020 - 07.2020
- Greeted customers and provided them with menus.
- Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
- Ensured that all orders were accurate and complete before serving them to customers.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
Education
High School Diploma -
Rayville High School
Rayville, LA05-2022
Skills
- Product Merchandising
- Retail Merchandising Expertise
- Case Restocking
- Exceptional Customer Service
- Customer Assistance
- Customer Interaction
- Restocking Processes
- Electronics Knowledge
- Accurate Money Handling
- Flexible Schedule
- Customer Engagement
- Customer Service
- Sales Assistance
- Teamwork
- Excellent Communication Skills
Languages
English
Professional
Affiliations
Outside of work my favorite activity is being able to come home to my son and go to parks,walks and taking him out on adventures.
Timeline
Sales Floor Associate, Electronics
Walmart
09.2022 - Current
Online Personal Shopper
Walmart
09.2022 - Current
Carhop Server
Sonics Drive In
04.2022 - 07.2022
Carhop Server
Sonics Drive In
04.2020 - 07.2020
High School Diploma -
Rayville High School