Amia Tarver
Summary
Distinguished for enhancing guest experiences at TopGolf, I bring a proven track record in customer service and organizational skills. Recognized for leadership and a strong work ethic, I adeptly improved event satisfaction and efficiency, while fostering team collaboration. My ability to solve problems and manage time effectively ensures high-quality service delivery in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Food Runner
TopGolf
01.2022 - 10.2023
- Gained an increased depth of knowledge on food menu items by helping prepare and deliver food to guests
- Received positive feedback from both guests and management for exceptional work performance
- Adhered to food safety guidelines while handling and transporting food items, protecting guests from potential health risks.
- Delivered food promptly to guests no matter if the venue was or was not popular
- As a shift lead, facilitated shifts to ensure organization and efficiency in food delivery
Caddie
TopGolf
03.2023 - Current
- Contributed to our "One Team" core value by supporting fellow playmakers in various tasks such as bussing bays or running bar drinks
- Properly and efficiently tidied bus carts to maintain a clean atmosphere for both players and playmakers, as well as, ensure a constant flow of silverware and cup
- Enhance player experience by promptly serving drinks whether popular or unpopular
Bay Host
TopGolf
01.2024 - Current
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Enriched guest experience by providing hospitable, exceptional customer service as well as promptly addressing their needs.
- Supported other playmakers during popular periods by aiding with tasks such as cleaning tables or running drinks and or food.
- Provided knowledgeable recommendations for menu items and beverages according to each guests wants and needs.
- Demonstrated adaptability in handling various roles within the establishment including server assistance, caddying, and food running.
- Actively promoted player safety by reiterating safety rules within the bay as well as on the T-line.
Event Attendant
TopGolf
09.2024 - Current
- Ensured guest satisfaction by providing personalized assistance during each event
- Designed visually appealing and functional event spaces according to event type, birthday, get-together, etc.
- Facilitated efficient communication with Person of Contact to ensure that event ran smoothly from beginning to end
Education
High School Diploma -
Riverdale Highschool
Fort Myers, FL05-2023
Skills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Leadership qualities
- Positive attitude
- Customer service
- Time management
- Problem-solving abilities
- Organizational skills
- Effective communication
Timeline
Event Attendant
TopGolf
09.2024 - Current
Bay Host
TopGolf
01.2024 - Current
Caddie
TopGolf
03.2023 - Current
Food Runner
TopGolf
01.2022 - 10.2023
High School Diploma -
Riverdale Highschool