Results-driven Store Manager with expertise in customer relations, cash management, and retail inventory management. Demonstrated ability to enhance team dynamics and optimize store operations for improved customer experiences.
Overview
1
1
Certificate
4
4
years of professional experience
Work History
Store Manager
Lamine Jamey
Sun Prairie, WI
04.2025 - 05.2026
Supervised daily store operations, ensuring adherence to company policies and procedures.
Trained and mentored staff on customer service excellence and operational standards.
Implemented visual merchandising strategies to enhance product presentation and drive sales.
Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Security Site Supervisor
New Sweden, ME
01.2022 - 06.2023
Supervised security personnel to ensure compliance with safety protocols and procedures.
Conducted regular site inspections to identify vulnerabilities and implement corrective actions.
Developed training programs for staff on emergency response and conflict resolution techniques.
Coordinated incident reports, maintaining accurate records for investigation and follow-up.
Removed unauthorized persons from facility grounds.
Maintained detailed logs of daily activities, providing accurate records for management review.
Enhanced site security by implementing surveillance systems and conducting regular patrols.
Conducted thorough risk assessments to identify vulnerabilities and implement necessary countermeasures.
Recorded daily security occurrences in site assignment log.
Education
High School Diploma -
Saint Gregory High School
Georgiana, AL
05-2026
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store opening and closing
Friendly and positive
Cash management
Retail inventory management
Accomplishments
Exceeded monthly store sales goals 11 months in a row
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved issues which led to positive results.
Certification
Certified Manager and cashier, Bp Gas Station - 2025-2026