Amidy Smith
Summary
Dynamic and adaptable professional with a proven track record at Spurgeon Manor, excelling in environments requiring teamwork and multitasking. Demonstrated ability to enhance customer service and store appearance, leading to improved patient and customer experiences. Developed strong organizational and multitasking abilities in a fast-paced environment. Skilled in maintaining cleanliness and assisting with various operational tasks, reliable in high-pressure situations, and committed to professional development and excellence in all tasks undertaken.
Overview
3
3
years of professional experience
Work History
Universal Worker
Spurgeon Manor
01.2024 - Current
- Participated in ongoing professional development opportunities, staying current on best practices within the industry.
- Promoted a safe environment for patients through consistent monitoring of their well-being and reporting any changes to medical staff.
- Assisted with mobility exercises as directed by healthcare providers, aiding in patient rehabilitation efforts.
- Provided companionship to residents when needed, engaging them in meaningful conversations or activities aligned with their interests.
- Conducted regular room checks to ensure proper functioning of equipment and cleanliness standards were met consistently.
- Handled basic housekeeping duties such as laundry, trash removal, and tidying common areas to maintain a pleasant living environment.
- Enhanced patient care by providing assistance with daily living tasks such as bathing, dressing, and feeding.
- Actively participated in team meetings discussing resident progress or areas needing improvement for more effective care delivery.
- Analyzed and responded appropriately to emergency situations.
Retail Sales Associate
TJ Maxx, TJX Companies
08.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and provided outstanding customer service.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
Team Member
Casey's General Store
03.2022 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Monitored and verified merchandise for proper prices and labels.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Education
High School Diploma -
Adel-DeSoto-Minburn (ADM)
Adel, IASkills
- Teamwork
- Multitasking
- Organizational skills
- Adaptability and flexibility
- Time management
- Reliability
- Customer Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Universal Worker
Spurgeon Manor
01.2024 - Current
Retail Sales Associate
TJ Maxx, TJX Companies
08.2023 - 09.2023
Team Member
Casey's General Store
03.2022 - 05.2023
High School Diploma -
Adel-DeSoto-Minburn (ADM)
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