Hi, I’m
Amie Andres
San Diego,CA
Summary
Knowledgeable bartender/manager with strong background in managing high-volume bars and ensuring smooth operations. Proven track record of enhancing customer satisfaction and training staff to deliver exceptional service. Demonstrated expertise in inventory management and mixology. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
years of professional experience
2
years of post-secondary education
Work History
Chase International Real Estate
Licensed Realtor
12.2023 - Current
Job overview
- Leverage comprehensive marketing tools and advanced negotiation skills to help reveal the best price under the best terms for my clients
- Guide clients through the financing process, as well as lead the proposal of financial solutions that suit their individual needs
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
Tahoe National Brewing Company
Bartender Shift Manager
10.2021 - 10.2024
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Oliver Luxury Real Estate
Licensed Realtor | Transaction Coordinator
10.2018 - 12.2023
Job overview
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
Auld Dubliner Irish Pub
Manager | Bartender
01.2011 - 01.2018
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Twenty-Two Bistro
Bartender | Server
08.2010 - 06.2011
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Education
University of Phoenix
MBA from Education
08.2006 - 01.2008
University of Nevada At Las Vegas
MBA from Educational Administration
08.2007 - 05.2008
State University of New York at Fredonia
Bachelor of Arts from Education
05.2003
Skills
- Upselling strategies
- Highly reliable
- Multitasking Abilities
- Team training and development
- Wine and liquor expertise
- Outstanding customer service
- Technological proficiency
- Friendly and outgoing
- Adaptive and creative
- Point of sale operation
- Positive and professional
- Inventory Control
Key Proficiencies and Skills
- Advanced knowledge of a variety of sales methods, service industry standards, and training techniques.
- Over 20 years' of diverse experience in the customer service, operations, and sales industry.
- Successfully managed a restaurant and bar for nearly 10 years.
- Exceptional social and public speaking skills, as well as product sales, marketing and brokerage.
- Strong ability to leverage extensive educational training and experience to engage and inform clients.
- In-depth experience in customer service and sales related functions, including: training and management of various age levels from school aged to adult; management of cash revenue and accounting; inventory and quality control; health and safety issues.
- Extremely enthusiastic self-starter and team player.
- Creative problem solver whose success is characterized by leading and motivating teams.
Timeline
Licensed Realtor
Chase International Real Estate
12.2023 - Current
Bartender Shift Manager
Tahoe National Brewing Company
10.2021 - 10.2024
Licensed Realtor | Transaction Coordinator
Oliver Luxury Real Estate
10.2018 - 12.2023
Manager | Bartender
Auld Dubliner Irish Pub
01.2011 - 01.2018
Bartender | Server
Twenty-Two Bistro
08.2010 - 06.2011
University of Nevada At Las Vegas
MBA from Educational Administration
08.2007 - 05.2008
University of Phoenix
MBA from Education
08.2006 - 01.2008
State University of New York at Fredonia
Bachelor of Arts from Education
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