Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Amie Begnaud

Abbeville

Summary

Adept at fostering customer loyalty and managing cash with precision, I excelled in roles at Elegance Beauty and Fashion, enhancing customer satisfaction through exceptional service and problem-solving. My expertise in inventory control and passion for team collaboration underpin my professional journey, showcasing a blend of technical proficiency and empathetic customer engagement.

Overview

22
22
years of professional experience

Work History

Cashier

Elegance Beauty and Fashion
01.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier

McDonalds
02.2007 - 10.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Manager

Wendys Restaurant
03.2011 - 03.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Cashier

Pizza Inn
08.2002 - 08.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Certificate - Medical Assistant

Remington College
Lafayette,La

Certificate - Medical Billing And Coding

Academy of Acadiana
New Iberia, LA
05.2020

Buras High School
Buras, LA
05.2001

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Staff training
  • Inventory control
  • Decision making aptitude
  • Sales expertise
  • Daily reporting
  • Point of sale proficiency
  • Fraud prevention awareness
  • Loss prevention
  • Proficient in software

Timeline

Cashier

Elegance Beauty and Fashion
01.2021 - Current

Assistant Manager

Wendys Restaurant
03.2011 - 03.2020

Cashier

McDonalds
02.2007 - 10.2009

Cashier

Pizza Inn
08.2002 - 08.2005

Certificate - Medical Assistant

Remington College

Certificate - Medical Billing And Coding

Academy of Acadiana

Buras High School
Amie Begnaud