Summary
Overview
Work History
Education
Skills
Timeline
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Shelwin Tillman

Shelwin Tillman

Vicksburg,Ms

Summary

Dynamic sales associate with a proven track record at Fashion Beauty, excelling in upselling and retail loss prevention. Skilled in fostering customer relationships and enhancing store appeal, I effectively resolved issues while maintaining a professional demeanor. Strong written and oral communication skills complement my ability to create engaging shopping experiences.

Overview

13
13
years of professional experience

Work History

Sales Associate

Fashion Beauty
07.2017 - Current
  • Created welcoming atmosphere for all customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.

Assistant Teacher

Good Shepherd
07.2023 - 10.2027
  • Completed daily reports, meal count sheets, and attendance logs.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assisted in implementation of new learning tools, systems and materials.
  • Designed and coordinated class activities to enhance learning experiences.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Created and developed lesson plans to meet students' academic needs.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Front Desk Receptionist

Holiday Inn
03.2015 - 10.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Education

Early Learning And Child Care

Alcorn State University
Lorman, MS

Basic

Vicksburg High School
Vicksburg, MS
05.2005

Skills

  • Retail loss prevention
  • Promotional support
  • Upselling
  • Written and oral communication skills

Timeline

Assistant Teacher

Good Shepherd
07.2023 - 10.2027

Sales Associate

Fashion Beauty
07.2017 - Current

Front Desk Receptionist

Holiday Inn
03.2015 - 10.2017

Early Learning And Child Care

Alcorn State University

Basic

Vicksburg High School

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Shelwin Tillman