Amie Hill
Fresno,CA
Summary
Dynamic Tax Examiner with the Department of Treasury, adept at resolving complex tax issues and negotiating tailored payment plans. Proven expertise in tax compliance and exceptional communication skills fostered positive taxpayer relationships. Recognized for efficient workload management and meticulous attention to detail, ensuring timely processing of high-volume caseloads.
Overview
18
18
years of professional experience
Work History
Tax Examiner
Department of Treasury
09.2007 - Current
- Ensured timely processing of returns through efficient workload management and attention to detail.
- Communicated with taxpayers in writing and by telephone.
- Collaborated with team members to enhance overall efficiency and effectiveness within the department.
- Managed high-volume caseloads, maintaining organization and prioritization to meet tight deadlines.
- Resolved complex tax issues through diligent research and effective communication with taxpayers.
- Educated taxpayers about their rights and obligations under the law, fostering a positive relationship between government agencies and constituents.
- Recommended financial solutions in relation to tax implications.
- Negotiated payment plans tailored to individual circumstances, promoting successful resolution of delinquent accounts.
Education
General Education Degree -
Hoover High School
Fresno, CA06.1999
Skills
- Recordkeeping and documentation
- Payment plan processing
- Deduction legitimacy
- Basic accounting principles
- Oral communication
- Research
- Tax compliance
- Verbal and written communication
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Decision-making skills
- Data entry skills
- Teamwork skills
Languages
American sign language
Professional Working
Timeline
Tax Examiner
Department of Treasury
09.2007 - Current
General Education Degree -
Hoover High School
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