Amie Ilo
Baltimore,MD
Summary
Agile professional with strong expertise in guiding teams through project lifecycles using Scrum methodologies. Known for fostering collaboration, driving continuous improvement, and delivering results. Adept at navigating changing requirements, ensuring timely delivery, and maintaining high standards. Skilled in project management, risk assessment, and stakeholder communication. Reliable and adaptable team leader with focus on achieving project goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Agile Scrum Master
ASRC Federal
2024.12 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Facilitated cross-functional communication, enabling teams to collaborate effectively on project tasks.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Supported team using servant leadership style and leading by example.
- Established strong relationships with stakeholders, aligning expectations and maintaining open lines of communication throughout projects.
- Assessed Scrum maturity of team and organized and coached team to higher levels of development.
- Fostered an environment of trust among team members through regular check-ins, open communication, and honest feedback.
- Optimized resource allocation through capacity planning, maximizing team productivity without overloading resources.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Promoted transparency within the project lifecycle by maintaining up-to-date documentation on progress, risks, and milestones achieved.
- Developed metrics for tracking progress and measuring team performance against goals.
- Created a culture of continuous learning through ongoing training sessions, workshops, and knowledge-sharing initiatives within the team.
- Removed obstacles by finding right personnel to advance tasks and projects.
- Managed risks proactively by anticipating potential issues and creating mitigation plans.
- Conducted sprint reviews and retrospectives, fostering a collaborative environment for feedback and improvement.
- Collaborated closely with product owners to prioritize backlog items based on business value and stakeholder needs.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
- Ensure the teams definition of done is updated and enforced to include the new requirements for proposing and validating a version number
- Track and publish key Agile metrics, such as sprint velocity and cycle time
- Use metrics to help the team understand its capacity and make more predictable commitments
- Facilitate daily stand ups
Scrum Master/Senior Business Analyst
CompQsoft
2020.11 - 2024.10
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
- Streamlined release processes through close coordination between development teams and operations staff.
- Reduced technical debt by actively identifying areas requiring refactoring or architectural improvements during sprint planning sessions.
- Facilitated seamless integration of new team members into existing projects without compromising productivity levels.
- Implemented continuous improvement initiatives through regular retrospective meetings with the team.
- Created comprehensive user stories with clear acceptance criteria to guide development efforts.
- Boosted customer satisfaction scores by providing regular updates on product enhancements resulting from feedback provided during sprint review meetings.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Implemented key performance metrics to track team progress and identify areas of improvement consistently throughout projects'' lifecycles.
- bridging the gap between business needs and technical solutions. work to understand users and internal stakeholders, analyze existing processes, translate requirements into clear documentation, support system enhancements, contribute to UI/UX conceptualization, and participate actively in quality validation efforts.
- take a user-centered and data-driven approach to documenting requirements, refining workflows, and ensuring system changes deliver measurable value.
Business Analyst
Salient CRGT
2017.01 - 2019.10
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Collaborate with stakeholders to gather, analyze, and validate business requirements, system needs, and workflow changes
- Conceptualize UI/UX solutions and collaborate with designers to develop intuitive, user-friendly interfaces aligned with business goals
- draft internal and external training documentation for key features and processes delivered by the development team
- Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Translate business needs into functional specifications, user stories, process flows, and acceptance criteria
- Analyze and document current-state and future-state workflows to identify gaps, inefficiencies, and optimization opportunities
- Validate that developed features align with documented requirements, specifications, and acceptance criteria
- Review developer outputs, identify discrepancies, and communicate required corrections to ensure accuracy and quality
- Write, execute, and maintain test cases or acceptance tests tied to functional requirements
- Verify edge cases, data accuracy, workflow logic, and UI/UX consistency as part of feature validation
- Support QA activities including functional testing, regression testing, and UAT coordination
- Collaborate with QA engineers to ensure comprehensive coverage of test scenarios across product areas
- Work closely with development, QA, and product management teams to ensure requirements are clearly understood and implemented correctly
- Assist in evaluating and documenting system integrations, API behaviors, and data mapping requirements
- Serve as a liaison between technical teams and business users, ensuring clear communication and alignment
- Maintain system documentation, release notes, process diagrams, and knowledge-base content
- Assist in monitoring system performance, researching issues, and supporting troubleshooting efforts
- Participate in agile ceremonies and help maintain a healthy, prioritized backlog of enhancements and fixes
Education
Master of Science - Information Systems
Towson University
Baltimore, MD2028-05
Bachelor of Science - Health Administration And Policy
University of Maryland
MD2015-05
Skills
- Agile coaching
- Scrum framework expertise
- Agile metrics tracking
- User story creation
- Backlog grooming
- Adaptive leadership
- Release planning
- Stakeholder management
- Sprint review facilitation
- Technical debt management
- Cross-functional coordination
- Estimation techniques
- Servant leadership
- Agile transformation
- Sprint retrospective facilitation
- Product owner collaboration
- Scaling agile
- Risk identification
- Presentation skills
- Public speaking
- Project management
- Software development lifecycle
- Requirements gathering
- Resource allocation
- Workflow Analysis
- Software process management
- Project tracking
- Problem-solving
- Attention to detail
- Adaptability and flexibility
- Organizational skills
- Excellent communication
- Verbal and written communication
- Schedule management
- Data analysis
Certification
Certified Scrum Master CSM
Project Management Professional PMP
Professional agile practitioner PMI-ACP
Timeline
Agile Scrum Master
ASRC Federal
2024.12 - Current
Scrum Master/Senior Business Analyst
CompQsoft
2020.11 - 2024.10
Business Analyst
Salient CRGT
2017.01 - 2019.10
Master of Science - Information Systems
Towson University
Bachelor of Science - Health Administration And Policy
University of Maryland