Summary
Work History
Skills
Education
Generic

Amie Lamb

Morris,OK

Summary

Dynamic Administrative Assistant with a proven track record at Goodwill Industries of Tulsa, excelling in office administration and customer service. Expert in data entry and file organization, I enhanced workflow efficiency and maintained confidentiality. A strong problem solver, I effectively managed payroll processes and improved documentation accuracy, ensuring quality service delivery.

Work History

Administrative Assistant/Job Coach

Goodwill Industries Of Tulsa
Tulsa, OK
04.2024 - Current
  • Maintained files and filing, keeping sensitive information confidential.
  • Answered phone calls, directed inquiries to appropriate personnel, responded tocustomer requests in a timely manner.
  • Provided administrative support to management staff, including schedulingmeetings and appointments, preparing agendas, taking minutes, andmaintaining records.
  • Coached supported workers on proper workplace etiquette and communicationskills to ensure success in a professional setting.
  • Assisted employees with disabilities in learning and excelling in job functions.
  • Planned and implemented job coaching strategy with multiple other job coaches.

Household Manager

Self Employed
Morris, OK
06.2009 - 04.2024
  • Assisted with daily household tasks and routines.
  • Organized schedules and appointments for family activities.
  • Coordinated meal preparation and planning for nutritional needs.
  • Maintained a clean and organized living environment.
  • Supported homework assistance and educational activities for children.
  • Created nurturing, safe environments to promote emotional, social, and intellectual growth.
  • Provided safe transportation to and from activities and events.

Cashier/Returns Department/Paint Dept. Associate

Lowes Home Improvment
Sedalia, MO
04.2008 - 06.2009
  • Provided information about products and services available to customers.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Answered phone calls from customers promptly and courteously.
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.

Skills

Document management

Payroll administration

Front desk operations

Recordkeeping

Microsoft Office proficiency

CPR/First Aid

Education

High School Diploma -

Enid High School
Enid, OK

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Amie Lamb