Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Work Availability
Work Preference
Quote
Generic

Tarekka Anderson

Decatur,GA

Summary

Personable and organized individual with strong problem-solving skills and knack for efficient multitasking. Possesses foundational knowledge in office management and adept at handling clerical duties with precision. Committed to optimizing administrative processes to support team productivity.

Experienced with maintaining security and order in detention facilities. Utilizes strong communication and conflict resolution skills to ensure safety of detainees and staff. Track record of effectively managing high-pressure situations and adapting to dynamic environments.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Administrative Technician (Federal Job)

U.S. Census Bureau
02.2023 - Current
  • Coordinates a variety of tasks required in collecting and reporting data for the most comprehensive national housing survey in the United States
  • Provides administrative and technical assistance for over100 staff members using automated tools, including addresses and respondent search through search applications and mapping software
  • Performs automated searches for case status, documentation for case outcomes, and quality control tasks for field cases
  • Establishes working relationships with all levels of management, external parties, and stakeholders
  • Collecting and analyzing data/information and conducting research
  • Process personnel actions; prepare pre-appointment packages; in-processing employees
  • Identify qualifying applicants and applications to determine completeness and basic eligibility
  • Develop and issue vacancy announcements
  • Provide a variety of general information regarding recruitment program functions, processes, and procedures
  • Review veterans’ preference
  • Delegation for travel and E2
  • Identify management problems
  • Use sophisticated interviewing techniques for500+ field staff averaging15 to20 interviews per day
  • Reproduce and distribute material to supervisors, office and field staff through kitework to safeguard PII
  • Prepare WGI reports to determine wage increases for field and office staff
  • Conduct fingerprinting
  • Manage case files
  • Recruit and hire productive field-oriented team members
  • Made determinations and used sound judgements concerning controversial matters
  • Scanned required documents to HRD
  • Stayed current on training for Human Resource Management
  • Recruited over45,000 plus respondent
  • Enhanced time management within the office environment by creating schedules prioritizing essential tasks.
  • Served as a liaison between departments, promoting effective communication to resolve issues quickly.
  • Streamlined office operations by implementing efficient administrative processes and organizational systems.
  • Reduced errors in data entry tasks, ensuring accuracy and consistency across all records.
  • Provided excellent customer service through prompt response to inquiries, fostering strong client relationships.
  • Maintained strict confidentiality regarding sensitive company information safeguarding critical documents from unauthorized access.
  • Collaborated with the HR department to maintain accurate employee records and facilitate performance evaluations.
  • Enhanced team productivity by providing comprehensive administrative support and managing daily schedules.
  • Facilitated successful project completion by coordinating team efforts and tracking progress against deadlines.
  • Assisted with employee onboarding, preparing necessary paperwork and orienting new hires to company policies.
  • Supported event planning efforts by coordinating logistics, securing venues, and managing guest lists for corporate functions.
  • Managed filing system, entered data and completed other clerical tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Established administrative work procedures to track staff's daily tasks.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Contact Specialist (Federal Job)

Internal Revenue Service
09.2022 - 02.2023
  • Responsible for providing information and counsel to taxpayers by answering questions and guiding them in the completion of tax forms
  • Section Subject Matter Expert (SME) on refunds and electronic filling
  • Worked hand on hand with over80 customers by assisting them in the submission of taxes
  • Performed general office duties such as typing, operating office equipment, processing mail, and ensuring the protection of personally identifiable information of all taxpayers
  • Made determinations and used sound judgment concerning controversial matters in reporting as appropriate the degree to which the individual understood their responsibilities and whether errors in their records reflected honest mistakes or fraudulent intent
  • Used sophisticated interviewing techniques with the business owners to inform and advise, answered inquiries, or resolved problems related to the unique circumstances of each individual or advised taxpayer how to properly fulfill regulatory requirements
  • Developed, analyzed, and evaluated information involving the research of records and the nature of each inquiry
  • Explained what future actions are necessary to achieve voluntary compliance by computing and/or advising on tax liability and probable assessment of taxes in cases involving: varied sources of income, including self-employment, itemized personal and business expense deductions, or carryover/carry back of capital losses and investment credit from prior years, or comparable issues requiring reference to the tax code and precedent

Career Transition Specialist (Contract Ended)

Job Corps
03.2022 - 06.2022
  • Responsible for providing career counseling for over100 youths
  • Developed effective relationships with all call center departments though clear communication
  • Provided work, educational, and military opportunities to youth while creating, developing, and updating their transitional plans
  • Served as a mentor to the youths and their families, assisting them with their career needs

Field Clerk (Federal Job)

U.S. Census Bureau
02.2020 - 03.2022
  • Planned and implemented travel authorizations and reimbursements forms for over300 field employees
  • Collecting and analyzing data/information and conducting research
  • Coordinates management office schedule
  • Hand selected to assist two Area Regional Census Managers (ARCM) at the Atlanta Regional Office (RO) assisting with day-to-day operations and case workloads
  • Developed databases and spreadsheets to improve inventory management and reporting accuracy
  • Implemented a standardized department filling system that increased team efficiency
  • Served as the primary liaison between the field department, clients, and vendors
  • Solicited data needed to prepare several reports in support of the human resource services
  • Assisted the payroll department with over90 timesheets entries a day
  • Assisted management in establishing and achieving goals
  • Served as a point of contact for the monthly transit benefits, assisting over30 office employees with their transportation needs
  • Prepared daily reports, memorandums, presentations, charts, graphs, tables, spreadsheets and special projects for the Area Census Office Managers (ACOMs) and Area Regional Census Managers
  • Developed a supply tracking system for the department to track incoming and outgoing mail
  • Maintained up-to-date knowledge of policies and procedures regarding changes within the government
  • Delegated for travel Sato, travel and E2
  • Trained other staff members in travel
  • Excelled in travel bookings, booking on average,30 travel reservations within six hours
  • Achieved a bonus twice for outstanding performance
  • Ensured that regional deadlines are tracked and met

Data Entry Specialist (Contract Completed)

Atlanta Humane Society
11.2019 - 02.2020
  • Subject matter expert on donations daily entries through the Raiser Edge software program
  • Prepared daily deposits of checks using the Blackbaud software and audit tools
  • In charge of the incoming and outgoing mail for the facility

Data Entry Specialist (Contract Completed)

Cox Enterprise
07.2019 - 09.2019
  • Subject matter expert on purchase orders for the organization using the software Granite Systems
  • Responsible for the review and audit of purchase orders and funds

Data Entry Specialist (Contract Completed)

Ricoh USA
04.2019 - 06.2019
  • Responsible for the payments of accounts receivable
  • In charge of entering purchase orders into diverse software programs while preparing and issuing invoices
  • Subject matter expert on the preparation of documents, budget, and customer service for the section
  • Prepared and kept confidential files for audit purposes

City Carrier Assistant

United States Postal Service
12.2018 - 03.2019
  • Responsible for the daily delivery and collection of mail
  • Provided exceptional customer service to over100 customers daily
  • Used diverse technology devices such as computers and portable scanners to assist customers with their mailing needs

Data Entry Clerk

Insight Global
09.2018 - 12.2018
  • In charge of transferring paper copies into a file database
  • Conducted monthly audits to verify data and sources of documents
  • Responsible for the office day-to-day data entry operation

Administrative Assistant/Communication Equipment Operator

Department of Public Safety
07.2012 - 11.2017
  • Responsible for assisting the local community by answering a large volume of incoming emergency and non-emergency calls
  • Assisted the office by proofreading reports for management
  • Generated multiple documents and reports for management and various agencies
  • In charge of entering citations into the department’s software
  • Responsible for the monthly order of office supplies
  • Created a filing system to keep and dispose of confidential documents
  • Responsible for the dispatch of officers to emergency and non-emergency calls

Communications Operator/Security Officer

Tacachale Center
11.2010 - 07.2012
  • Responsible for the safety of the staff, clients, and public
  • In charge of calls made to911 during emergency situations
  • Conducted security checks on foot and in vehicles throughout the shift
  • Implemented a standard operation procedure on how to perform tasks that were conducive to the job

Corporal Juvenile Detention Officer

Alachua Juvenile Detention Center
11.2001 - 04.2007
  • Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
  • Conducted room searches for contraband items to maintain a safe environment within the facility.
  • Improved facility safety by conducting thorough and consistent secActing as a supervisor in time of need. Preparing shift reports for oncoming shifts and debriefing.
  • Control room operator.
  • Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
  • Answering multiple phone lines. Being of assistance to the public. Being a positive role model.
  • Completed incident reports when disorder or violence occurs.
  • Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
  • Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
  • Served as a mentor for newly hired Juvenile Detention Officers providing guidance on best practices within the profession.
  • Observed and recorded mental and physical health of each juvenile offender.
  • Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
  • Ensured timely completion of required paperwork including incident reports, progress notes, and evaluations.
  • Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.
  • Enhanced communication with staff by participating in daily briefings, sharing relevant information about detainee activities, needs, and incidents.
  • Reduced repeat offenses through active involvement in rehabilitation efforts such as counseling sessions, educational programs, and vocational training.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Supervised 10-30 inmates during mealtime and recreational time.
  • Managed transportation of juveniles to court hearings or medical appointments while maintaining strict adherence to safety protocols at all times.
  • Coordinated visitation schedules between detainees and their families or attorneys to ensure compliance with facility regulations.
  • Documented inmate behavior and activities in logbooks.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of inmates and living areas.
  • Assisted in intake and release of inmates.
  • Restrained juvenile inmates when disturbances required physical intervention.
  • Enforced rules and regulations to maintain order among inmates.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Interviewed inmates to obtain information and evidence.
  • Responded to inquiries from inmates and other members of public.

Records Technician

Alachua County Sheriff's Office
02.2000 - 10.2001
  • Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
  • Received and categorized incoming FCIC and NCIC information requests to begin document processing sequence.
  • Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
  • Contacted document requestors and obtained additional information required to process document requests.`
  • Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
  • Documented work hours dedicated to research and processing of document requests.
  • Forwarded documents requiring legal review to departments to obtain instructions for subsequent document resolution.
  • Generated targeted correspondence to accompany transmission of outgoing document packages.
  • Improved records accuracy by implementing a thorough quality control process for document scanning and indexing.
  • Ensured compliance with industry regulations by conducting regular audits of record storage and disposal practices.
  • Maintained an organized workplace environment by regularly updating inventory listings and purging outdated materials.
  • Facilitated interdepartmental collaboration through timely sharing of vital documents and information resources.
  • Provided exceptional customer service when assisting staff in locating necessary documentation or addressing inquiries about record-keeping procedures.
  • Assisted in the development of company-wide records retention policies, ensuring consistency across departments.
  • Reduced potential legal risks by properly managing confidential information according to regulatory requirements.
  • Maintained accuracy of records by verifying accuracy of data in records.
  • Provided excellent customer care by responding to inquiries and requests for information.
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Updated records with new information.
  • Followed confidentially regulations to maintain privacy.
  • Generated reports from database systems to track records.
  • Sorted all paperwork and documents alphabetically and according to dates and significance.

Detention Officer

Lowndes County Juvenile Detention Center
06.1999 - 12.1999
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
  • Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Regularly conducted security and sanitation checks.
  • Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
  • Processed visitors and attorneys arriving to see prisoners.
  • Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
  • Provided counseling and guidance to inmates to boost wellbeing.
  • Provided safety for staff and detainees, maintaining constant surveillance and immediate response protocols.
  • Streamlined inmate check-in and processing, ensuring accurate documentation and efficient handling.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Assisted in intake and release of inmates.
  • Enforced rules and regulations to maintain order among inmates.
  • Prepared reports to document incidents and violations.
  • Responded to inquiries from inmates and other members of public.
  • Built solid relationships with staff and residents to keep institution safe and secure.

Education

Associates - Juvenile Justice/Criminal Justice

EMCC
Scooba, MS

High School Diploma -

West Lowndes High
Columbus, MS
05-1995

Skills

  • Computer Skills: Microsoft Office, Sales Force, Blackbaud, Orris, Tungsten, T-metric, CHRIS,Trip ID, WebTA, WebFRED, GOV TA,OCS, Citrix, ROSCO, Sato, Granite, MCM, Lexis Nexis, Accurint, Sales automation, Kiteworks, GOV-TA
  • Customer service
  • File organization
  • Telephone reception
  • Data entry proficiency
  • Document preparation
  • Document management
  • Office equipment operation
  • Records management
  • Calendar management
  • Regulatory compliance
  • Expense tracking
  • Meeting support
  • Mail distribution
  • Travel arrangements
  • Report generation
  • Mail routing
  • Computer operations
  • Multitasking and time management
  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Excellent communication
  • Clear communication
  • Organizational skills
  • Team collaboration
  • Telephone and email etiquette
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer and client relations
  • Document and file management
  • Relationship building
  • Documentation and recordkeeping
  • Microsoft office
  • Task prioritization
  • Confidentiality and data protection
  • Self motivation
  • Database entry
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Invoice processing
  • Goal setting
  • Appointment scheduling
  • Professionalism
  • Administrative procedures

Accomplishments

  • Achieved certificates with accuracy and efficiency in the following:
  • Professional In Human Resources: Talent Planning
  • Professional In Human Resources: HR Organization
  • Professional In Human Resources: Business Planning
  • Professional In Human Resources: Business Environment
  • Professional In Human Resources: Business Legislation
  • New Project Manger Essential's: Introduction to PHR Exam
  • Professional In Human Resources: HR Tools and Processes
  • Senior Professional In Human Resources: Recruiting
  • Professional In Human Resources: Talent Sourcing
  • Core Security Principals & Risk Management
  • New Project Manger Essentials

Certification

Certificates: Juvenile Justice Certificate

Affiliations

Professional Organizations: Shadow Rock and Voices of Faith

Timeline

Administrative Technician (Federal Job)

U.S. Census Bureau
02.2023 - Current

Contact Specialist (Federal Job)

Internal Revenue Service
09.2022 - 02.2023

Career Transition Specialist (Contract Ended)

Job Corps
03.2022 - 06.2022

Field Clerk (Federal Job)

U.S. Census Bureau
02.2020 - 03.2022

Data Entry Specialist (Contract Completed)

Atlanta Humane Society
11.2019 - 02.2020

Data Entry Specialist (Contract Completed)

Cox Enterprise
07.2019 - 09.2019

Data Entry Specialist (Contract Completed)

Ricoh USA
04.2019 - 06.2019

City Carrier Assistant

United States Postal Service
12.2018 - 03.2019

Data Entry Clerk

Insight Global
09.2018 - 12.2018

Administrative Assistant/Communication Equipment Operator

Department of Public Safety
07.2012 - 11.2017

Communications Operator/Security Officer

Tacachale Center
11.2010 - 07.2012

Corporal Juvenile Detention Officer

Alachua Juvenile Detention Center
11.2001 - 04.2007

Records Technician

Alachua County Sheriff's Office
02.2000 - 10.2001

Detention Officer

Lowndes County Juvenile Detention Center
06.1999 - 12.1999

Associates - Juvenile Justice/Criminal Justice

EMCC

High School Diploma -

West Lowndes High

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybridOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

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Tarekka Anderson