Hi, I’m
Gloria Ballard
Carson City,NV
Summary
Dynamic and enthusiastic professional committed to fostering strong relationships and building rapport with clients. Proven track record in customer service, demonstrating a keen ability to understand and address customer needs effectively. Exceptional communication and interpersonal skills enhance the delivery of superior service and improve client satisfaction. Eager to leverage experience and a positive attitude to drive success in a collaborative environment.
Overview
23
years of professional experience
1
Certification
Work History
U.S. Census Bureau, U.S. Department Of Commerce
Field Representative
05.2021 - Current
Job overview
- Traveled up to 150 miles per day to visit household locations to interview and complete in person household survey interviews.
- Kept orderly and accurate records of surveys completed.
- Addressed householders complaints and mitigated dissatisfaction by employing timely explanation of survey purpose.
- Represented the U.S. Census Bureau to build trust and confidence in the accuracy of the data collected for statistics.
Ballard Mobile Notary
Notary Signing Agent
02.2021 - Current
Job overview
- Supported timely and accurate administrative task completion.
- Maintained comprehensive understanding of fraud, keeping sensitive documents secure and verifying authenticity.
- Administered oath to document signers to obtain affirmation of truth.
- Updated journal with names and dates for permanent record.
- Checked documents and identifying credentials for all parties.
- Looked for signs of fraud or coercion and refused notarization.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents for accuracy and correct signing before notarizing.
- Set up and managed appointments for client notary services.
Mondelez International
FT Merchandiser
04.2020 - 01.2021
Job overview
- Assembled promotional displays, including front end and full pallet size point of sale.
- Established strong vendor relationships to maintain and support repeat sales.
- Removed damaged, out-of-code, not-in-set & discontinued items from shelf.
- Merchandised weekly product deliveries, replenishing main shelf and multiple displays for several large box stores.
Mondelez International
PT Merchandiser
12.2018 - 04.2020
Job overview
- Assembled promotional displays, including front end and full pallet size point of sale.
- Established strong vendor relationships to maintain and support repeat sales.
- Removed damaged, out-of-code, not-in-set & discontinued items from shelf.
- Merchandised weekly product deliveries, replenishing main shelf and multiple displays for several large box stores.
Kellogg Co.
Sales Representative
03.2011 - 08.2017
Job overview
- Sales team manager for large territory spanning from Carson City, S. Lake Tahoe and east to Tonopah NV.
- Submitted and tracked orders, Scheduled merchandisers, Maintained sales and labor budgets.
Kraft Foods
Sales Service Specialist
01.2006 - 01.2011
Job overview
- Serviced accounts on a regular basis to promote new products or services and maximize revenue.
- Built strong client relationships and provided highly valued services. Maintaining and cross merchandising Kraft store warehouse product, shelf spacing, point of sale, and maintaining fresh product by pulling close dated product.
- Sold in and ordered for seasonal product displays (PSD-Kool Aid & Starbucks racks)
Kraft Foods
Sales Representative
01.2003 - 01.2005
Job overview
- Managed growth of business profitability through retail execution, meeting sales budget objectives and effectively promoting sales campaigns and presentations.
- Writing orders and managed inventory to maintain zero out of stocks and minimized credits/spoilage.
- Building cross merchandising displays, participated in resets and maintained proper shelf schematics & facings.
- Trained new hires in best merchandising practices.
Education
Carsbad High SchoolCarlsbad, NM
High School Diploma
05-1985
Military Courses
Skills
- Customer service oriented
- Product inventory counts
- Bilingual in Spanish
- Computer literate
- Detail-oriented
- Administrative knowledge
Certification
- CNP - Certified Notary Public
- Commission Expires 02-03-2029
Languages
Spanish
Native or Bilingual
Timeline
Field Representative
U.S. Census Bureau, U.S. Department Of Commerce
05.2021 - Current
Notary Signing Agent
Ballard Mobile Notary
02.2021 - Current
FT Merchandiser
Mondelez International
04.2020 - 01.2021
PT Merchandiser
Mondelez International
12.2018 - 04.2020
Sales Representative
Kellogg Co.
03.2011 - 08.2017
Sales Service Specialist
Kraft Foods
01.2006 - 01.2011
Sales Representative
Kraft Foods
01.2003 - 01.2005
Carsbad High School
High School Diploma