Amie Marston
Program Manager III, Workplace Strategy
Seattle,WA
Summary
PERSONAL STATEMENT I love solving complex problems and improving processes that have high impact on customers and profitability. I achieve this by bringing together diverse stakeholders to ensure all pain points are addressed. I thrive in an autonomous, fast-paced and flexible environment. I am an expert in navigating ambiguity, meticulous with strong organizational skills and highly skilled at handling multiple projects simultaneously.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Program Manager III, Workplace Strategy
Amazon
Seattle, WA
06.2019 - Current
- Lead the Devices Workplace Strategy team, which covers 35K employees WW
- Reduced security costs by $4MM annually by eliminating a security escort program after reviewing best practices and consulting with internal security teams
- Initiated global security audit after finding three sites in Asia that were non-compliant
- Result will be all Devices buildings globally becoming compliant with security policies
- Removed an unnecessary process of Global Real Estate and Facilities (GREF), thereby forcing finance and the business to work together more closely to improve accuracy of forecasting headcount by location
- Work with GREF FP&A on Cost Per Head (CPH) WW and advise Devices Finance leadership on implications of a new Agile seating discount methodology recently rolled out
- Advise my manager, VP, Devices Finance, on approvals of lease renewals and new lease requests WW
- Lead quarterly business reviews with Devices SVP and his directs
- Lead quarterly business reviews with Devices CFO (my skip) and his directs
- Quarterly 1:1 with Devices SVP
- Advanced data skills utilizing pivot tables and VLookup (beginner skills in Tableau and Prophecy)
- Lead physical space planning for Project Kuiper (low earth orbit satellite constellation) from inception to current – 304K SF of R&D and production, first prototype launch Sept 2023 and currently constructing a Payload Processing Facility (1.4MM SF)
- Escalation point for all Devices Workplace Strategy issues involving Devices Leadership (Directors, VPs and SVPs)
- Oversee all capital expenditures (CapEX) for space related projects (e.g
- Space reconfigurations, lab builds, renovations, etc.)
- Autonomous and self-directed work
- Love solving complex problems, process improvement and taking on new challenges
Program Manager II, Workplace Strategy
Amazon
Seattle, WA
12.2016 - 06.2019
- Coached team members on productivity strategies to accomplish challenging goals.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Devised creative solutions to critical customer and user needs.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Provided recommendations to executive staff and other committees on best practices and forecasts.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Identified program obstacles and communicated possible impacts to team.
- Interacted with customers and clients to identify business needs and requirements.
Program Manager
T-Mobile
Bellevue, WA
01.2016 - 09.2016
- Managed physical seat and location planning for the IT department – from small team moves to 1,300 people moves across two campuses
- Strong relationship building with key partners including Directors and Vice Presidents, and cross business unit functions
- Virtual management of Atlanta and Texas locations
- Heavy SharePoint and Excel including pivot tables and large data sets
Planning and Analysis
University Of Washington School Of Medicine
Seattle, WA
02.2007 - 11.2012
- Project management and planning for all moves within School of Medicine (SoM) including analysis of grant expenditure data and programmatic space needs (laboratory and administrative)
- Space inventory and utilization assessments of all SoM space (~1.5 million square feet)
- Assisted with space analysis for SoM space at Harborview Medical Center, UW Medical Center, Fred Hutchison Cancer Research Center and Seattle Cancer Care Alliance
- Relationship building with Department Chairs, Directors and Primary Investigators
Consultant
Katzenbach Partners
New York, NY
09.2004 - 11.2006
- Supported clients with business analysis, documentation, and data modeling.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Analyzed problematic areas to provide recommendations and solutions.
- Implemented practices and procedures to reduce expenditures and increase savings.
- Reorganized customer service operations for top wireless telecommunications company leading to industry awards
- As part of a heavy team environment, was responsible for leading training sessions of front-line employees and advising Fortune 100 insurance company on strategy of national roll-out to integrate two diverse business lines; heavy metrics analysis, hypotheses testing, and reporting of insights generated by metrics; as a result, a multi-billion dollar business line was not divested
- Adjusted the scope and approach of projects in real-time to ensure desired results were achieved
Education
Bachelor of Business Administration - Marketing and Management
The Wharton School of The University of Pennsylvania
Philadelphia, PA 09.2000 - 06.2003
Skills
Program leadership
Policy and procedure improvements
Performance monitoring
Team leadership and direction
Strategic planning
Data analysis
Cross functional Team Builder
Proficient in Excel
Project Management
Interests: international travel, gardening, hiking
I have been to Russia, Mongolia, China, Taiwan, Peru, Costa Rica, Mexico, Iceland, Alaska and 14 countries in Europe. I have a lot of great travel stories!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Tis better to ask forgiveness than permission.
Timeline
Program Manager III, Workplace Strategy
Amazon
06.2019 - Current
Program Manager II, Workplace Strategy
Amazon
12.2016 - 06.2019
Program Manager
T-Mobile
01.2016 - 09.2016
Planning and Analysis
University Of Washington School Of Medicine
02.2007 - 11.2012
Consultant
Katzenbach Partners
09.2004 - 11.2006
Bachelor of Business Administration - Marketing and Management
The Wharton School of The University of Pennsylvania
09.2000 - 06.2003