Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amie Mullins

Hardy,VA

Summary

Background includes handling both passenger and freight needs. Proficient in routine procedures, customer service needs and emergency response. Well-versed in inspecting switches, performing yard movements and diagnosing minor equipment issues. Solution-oriented problem-solver with skills in taking reports and keeping detailed records of regular and emergency situations. Stays alert and focused in emergency situations and makes logical decisions to promote personal and employee safety. Motivated with experience in freight, passenger and commuter train operations. Demonstrated ability to work safely, communicate clearly and make sound decisions. Committed to providing outstanding customer service and meeting or exceeding safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Train Conductor

Northfork And Southern Railway
03.2023 - Current
    • Communicated with train dispatchers to obtain and adjust directions.
    • Made public announcements on routes and delays.
    • Cut, switched and supervised loading and unloading of railcars.
    • Maintained strict schedules for passengers and cargo.
    • Performed air brake and electrical connection coupling.
    • Inspected train in motion and stationary to determine proper functionality.
    • Communicated through various methods to conduct train movement.
    • Negotiated and directed train and rail cars movement.
    • Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
    • Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
    • Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
    • Operated controls to activate track switches and traffic signals.
    • Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
    • Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.

Fed Ex Driver

Fed EX
08.2022 - 03.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Obtained signatures from customers upon delivery of goods.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Economic Service Worker

Department Of Health And Human Resources
06.2016 - 09.2022
  • Interviewed clients or authorized representatives to gather information while determining eligibility for economic help.
  • Helped applicants in completing program applications and other paperwork.
  • Obtained, verified and calculated income and resources to determine client's financial eligibility.
  • Assisted individuals and families in applying for and retaining health coverage by collecting required and accurate personal and demographic information.
  • Performed eligibility assistance, case management referrals and economic eligibility reviews.
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.

Housekeeper

Ashland Resort
03.2022 - 08.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Adhered to professional house cleaning checklist.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Education

Some College (No Degree) - Early Childhood Education

Southwest Virginia Community College
Richlands, VA

Associate of Science - Medical Assisting With Billing And Coding

National Business College
Bluefield, VA
06.2005

GED -

Trinity Christian School
War, WV
08.1996

Skills

  • Maintaining Safety
  • Cutting Railcars
  • Hazardous Materials
  • HAZMAT Procedures
  • Uncoupling Expertise
  • Switching Cars
  • Managing Yard Switching
  • Brake Work
  • Safe Transportation
  • Equipment Operations
  • Freight Transportation
  • Checking Switches
  • Train Operations Understanding
  • Rail Operations
  • Work Orders
  • Rail Safety
  • Coupling and Uncoupling
  • Optimizing Routes
  • Transportation Regulations
  • Resolving Shipping and Delivery Problems
  • Logging Information
  • DOT Requirements
  • Heavy Lifting
  • Quality Deliverables
  • Customer Service
  • Shipping and Packaging
  • Loading and Unloading
  • GPS and Route Planning
  • Microsoft Word
  • Mileage and Service Logs
  • Public Assistance Programs
  • Customer Relations
  • Data Entry
  • Application Processes
  • Application Reviews
  • Large Caseloads
  • Administrative Support
  • Exceptional Time Management

Timeline

Train Conductor

Northfork And Southern Railway
03.2023 - Current

Fed Ex Driver

Fed EX
08.2022 - 03.2023

Housekeeper

Ashland Resort
03.2022 - 08.2022

Economic Service Worker

Department Of Health And Human Resources
06.2016 - 09.2022

Some College (No Degree) - Early Childhood Education

Southwest Virginia Community College

Associate of Science - Medical Assisting With Billing And Coding

National Business College

GED -

Trinity Christian School
Amie Mullins