Amie Riddle
Hilliard,OH
Summary
Detail-oriented Assistant Escrow Officer with proven expertise in compliance, communication, and customer service. Successfully facilitated complex transactions while ensuring accuracy in closing documentation and fund disbursement.
Overview
3
3
years of post-secondary education
29
29
years of professional experience
Work History
Assistant Escrow Officer
PGP Title
Dublin, Ohio
12.2019 - Current
- Prepared and reviewed closing documents for accuracy and compliance.
- Managed escrow accounts, ensuring timely fund disbursement and tracking.
- Assisted senior officers in managing complex escrow transactions.
- Facilitated communication between clients and escrow teams during transactions.
- Provided clients with essential knowledge regarding escrow procedures. on the escrow process and answered their inquiries efficiently.
- Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
- Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
- Acted as liaison between parties within home buying and selling ecosystem and communicated and kept parties fully apprised of closing status.
- Collaborated with internal banking and accounting teams to maintain escrow accounts and records and approved funds disbursements.
- Promoted first-time-right and on-time mentality to eliminate errors and rework, resulting in satisfied customers with no surprises.
- Prepared real estate settlements in accordance with state regulations.
- Communicated with clients regarding escrow instructions and requirements.
- Coordinated with lenders to obtain loan documents and funds required for closing.
- Verified financial information provided by buyers and sellers.
- Resolved customer inquiries related to the escrow process in a timely manner.
- Provided excellent customer service while ensuring compliance with laws and regulations governing real estate transactions.
- Collaborated closely with brokers, attorneys, lenders, surveyors, title companies, appraisers and other professionals to facilitate smooth closure of transactions.
- Ensured proper distribution of funds according to instructions from parties involved in the transaction.
- Drafted legal contracts, deeds, mortgages, and related documents.
- Made public relations calls, attended industry-related functions and earned word-of-mouth recommendations.
United States Marine Corps Administrative Chief
United States Marine Corp
Columbus, Ohio
07.1997 - 08.2007
- Managed administrative operations for personnel records and documentation.
- Oversaw implementation of new technologies designed to streamline administrative processes.
- Developed and maintained office procedures for efficiency.
- Maintained records of employee attendance, leave, and overtime hours worked.
- Coordinated training schedules and resources for unit members.
- Coordinated travel arrangements for department personnel when necessary.
- Directed special projects and daily operations.
- Provided support to senior leadership with project management tasks.
- Implemented filing systems for improved information retrieval.
- Drafted correspondence related to departmental matters as needed.
Education
Bachelor of Arts - Women And Gender Studies
The Ohio State University
Columbus, OH 09.2001 - 06.2004
Skills
- Escrow account management
- Closing document review
- Contract review
- Transaction coordination
Accomplishments
- PulteGroup Columbus Division Employee of the Year, 2021
- PGP Title North Region Best Support Role, 2025
Timeline
Assistant Escrow Officer
PGP Title
12.2019 - Current
Bachelor of Arts - Women And Gender Studies
The Ohio State University
09.2001 - 06.2004
United States Marine Corps Administrative Chief
United States Marine Corp
07.1997 - 08.2007