Amie Stuckey
Missoula,MT
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Providence Medical Group – Psychiatry & Counseling
07.2024 - Current
- Room both in clinic, Zoom, and telephone patients
- Obtain prior authorizations for medications, referrals, and medical procedures, ensuring timely access to care
- File appeals for denied authorizations, meticulously providing essential documentation, and diligently following up to secure approval
- Verify insurance coverage is up to date.
- Supply management and ordering
- Facilitate prescription refills, responding promptly to patient requests and collaborating with healthcare providers
- Address patient phone calls and messages professionally and promptly, providing support and answers to inquiries
- Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
- Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
- Managed inventory of medical supplies effectively, ensuring necessary materials were readily available for efficient patient care delivery.
Senior Medical Assistant
Providence Medical Group – Float Pool
02.2024 - 07.2024
- Cover patient care at clinics as needed to ensure continuity of patient care when clinic staff is out
- Room both in clinic and telephone patients
- Administer vaccines as well as other clinic tests and procedures such as A1c, flu/strep testing
- Processed laboratory specimens according to established guidelines, ensuring accuracy of test results for appropriate clinical decision making.
Senior Medical Assistant
Providence Medical Group – International Heart Institute Structural Heart
01.2022 - 02.2024
- Maintain surgical registry data meticulously to support research and quality improvement initiatives
- Efficiently schedule and coordinate multiple appointments and manage cancellations and rescheduling as needed
- Patient registration / chart building entering patient demographics, insurance and medical history into patient chart for approximately 50 patients per month
- Ordering pre and post-procedure tests, ensuring comprehensive patient care
- Room both in clinic and telephone patients
- Manage and organize medical imaging and records to ensure accessibility and accuracy within patient charts
- Collaborate closely with fiscal team to secure insurance authorizations for procedures
- Increased clinic productivity by training new medical assistants in proper techniques and best practices.
- Conduct thorough post-procedure follow-ups
- Continuously evaluate and refine existing processes to optimize workflow efficiency and patient care.
Certified Medical Assistant
Providence Medical Group – Providence Neurology Specialists
07.2018 - 01.2022
- Room both in clinic, Zoom, and telephone patients
- Obtain prior authorizations for medications, referrals, and medical procedures, ensuring timely access to care
- File appeals for denied authorizations, meticulously providing essential documentation, and diligently following up to secure approval
- Train and mentor new employees, sharing knowledge and facilitating their integration into the team
- Facilitate prescription refills, responding promptly to patient requests and collaborating with healthcare providers
- Address patient phone calls and MyChart messages professionally and promptly, providing support and answers to inquiries
- Administer the 25-foot walk test for patients with multiple sclerosis (MS), maintaining accurate records to support ongoing care
- Manage and update the patient registry for the MS touch program, ensuring comprehensive patient data is available for program management
- Assist patients in setting up and navigating Zoom appointments, ensuring a smooth telehealth experience.
Certified Medical Assistant
Providence Medical Group – Montana Spine and Pain Center
09.2015 - 07.2018
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Obtain prior authorizations for medications, referrals, and medical procedures, ensuring timely access to care
- File appeals for denied authorizations, providing essential documentation, and following up to secure approval
- Train and mentor new employees, sharing knowledge and facilitating their integration into a team
- Facilitate prescription refills, responding promptly to patient requests and collaborating with healthcare providers
- Address patient phone calls and MyChart messages professionally and promptly, providing support and answers to inquiries.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Patient Services Representative
Providence Medical Group – Montana Spine and Pain Center Hamilton
10.2014 - 09.2015
- Complete Patient administrative tasks to ensure good clinic flow and best patient care
- Obtain prior authorizations for medications, referrals, and medical procedures, ensuring timely access to necessary care
- Managed high call volume, prioritizing urgent issues and directing calls appropriately for optimal resolution.
- Improved patient satisfaction by efficiently managing appointment scheduling and coordinating follow-up care.
- Conducted pre-registration tasks including verifying insurance eligibility requirements were met before scheduled appointments.
Education
BS Healthcare Administration - Healthcare Administration
Charter College
Anchorage, AK11.2024
AAS, Allied Health - Allied Health
Charter College
Anchorage, AK09.2023
Medical Assistant Certificate - Medical Assisting
Las Vegas College
Las Vegas, NV10.2012
Advanced Diploma in Floral Design And Shop Management -
Hearts & Flowers School of Floral Design & Shop Management
Las Vegas, NV07.1995
Certificate of Completion - Floral Design And Business Management
Chaparral High School
Las Vegas, NV06.1995
Skills
Vital signs monitoring
Clinical Documentation
Lean Six Sigma White Belt Certification
Nationally Certified Health Unit Coordinator
Certified Electronic Health Records Specialist
Insurance Verification
Medical billing and coding
Customer Service
HIPAA Compliance
Medical Records Management
Patient Care Coordination
Certification
- Nationally Certified Medical Assistant
- Nationally Certified Health Unit Coordinator
- Certified Electronic Health Records Specialist
- Lean Six Sigma White Belt Certification in Healthcare
- Process improvement
- Team Leadership
- Customer Service
- Electrocardiography
- Injections
- POC testing
- Medical back and front office
- Operations Management
- Human Resources
- Inventory Control and procurement
- Clinical Trial Management
Timeline
Senior Medical Assistant
Providence Medical Group – Psychiatry & Counseling
07.2024 - Current
Senior Medical Assistant
Providence Medical Group – Float Pool
02.2024 - 07.2024
Senior Medical Assistant
Providence Medical Group – International Heart Institute Structural Heart
01.2022 - 02.2024
Certified Medical Assistant
Providence Medical Group – Providence Neurology Specialists
07.2018 - 01.2022
Certified Medical Assistant
Providence Medical Group – Montana Spine and Pain Center
09.2015 - 07.2018
Patient Services Representative
Providence Medical Group – Montana Spine and Pain Center Hamilton
10.2014 - 09.2015
BS Healthcare Administration - Healthcare Administration
Charter College
AAS, Allied Health - Allied Health
Charter College
Medical Assistant Certificate - Medical Assisting
Las Vegas College
Advanced Diploma in Floral Design And Shop Management -
Hearts & Flowers School of Floral Design & Shop Management
Certificate of Completion - Floral Design And Business Management
Chaparral High School
- Nationally Certified Medical Assistant
- Nationally Certified Health Unit Coordinator
- Certified Electronic Health Records Specialist
- Lean Six Sigma White Belt Certification in Healthcare
- Process improvement
- Team Leadership
- Customer Service
- Electrocardiography
- Injections
- POC testing
- Medical back and front office
- Operations Management
- Human Resources
- Inventory Control and procurement
- Clinical Trial Management
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