Amiee Rubealcaba
Irving,TX
Summary
Results-driven Category Support Specialist with over five years of expertise in merchandising and inventory management, recognized for leveraging Salesforce and Oracle for strategic data analysis and price optimization.
Committed to enhancing operational efficiency and store-level accuracy through innovative solutions, effective team training, and cross-functional collaboration. Passionate about advancing product support while ensuring compliance with rapidly changing industry standards, consistently delivering impactful insights and comprehensive reporting that drive business success.
A proactive approach to problem-solving and dedication to continuous improvement have fostered a track record of exceeding performance goals.
Overview
1
1
Language
6
6
years of professional experience
Work History
Product Support Coordinator
Sysco
Lewisville, TX
06.2024 - 04.2025
- Collaborate with Director of Merchandising to enhance merchandising across multiple regions, ensuring seamless operations.
- Strengthened broker and vendor partnerships to ensure seamless management of PSA tasks during staff absences.
- Facilitated effective handling of NIRS and ASRS within various PSA categories to enhance operational efficiency using Salesforce and SUS/AS400.
- Facilitated monthly GSM sales meetings for six categories across North Texas, encompassing Texas, Oklahoma, and Arkansas.
- Compiled comprehensive pricing and aging reports to inform regional leadership decisions.
- Optimized new item setups by managing MDM, STEP Sysco Shop, and Inventory 360 systems.
Category Specialist
7-11 Corporations
Irving, TX
03.2021 - 06.2024
- Facilitated timely updates of price book, improving accuracy for store operations and enhancing vendor collaboration.
- Achieved accurate pricing for alcohol products through effective coordination of cost changes, vendor updates, and mass price modifications, enhancing overall pricing consistency.
- Oversaw weekly uploads in 7-now app. Supported item information adjustments and corrections within app. Helped stores manage item discontinuations and address maintenance issues.
- Assisted in adding new items to store inventory. Supported compliance efforts for alcohol and non-alcohol products. Aided in maintaining store standards for promotional displays.
- Investigated and rectified GTIN and UPC challenges, guaranteeing conformity with 14-digit barcode specifications.
- Streamlined processes for new item integration, resulting in enhanced inventory accuracy and diversified store offerings.
- Utilized Oracle system to perform detailed price adjustments, contributing to overall financial precision.
- Facilitated cross-training initiatives to enhance team versatility.
Administrative Assistant/ Accounting
Allegion
Irving, TX
07.2019 - 03.2020
- Oversaw customer invoicing and statement processes, ensuring prompt communication and effective issue resolution.
- Organized and executed office events while coordinating travel logistics to promote effective teamwork.
- Oversaw call direction to relevant departments, optimizing response times and customer satisfaction.
- Supervised accounts receivable operations to support timely financial reporting and maintain documentation integrity.
- Investigated and rectified customer order problems, ensuring positive experiences and encouraging repeat purchases.
Education
Associates Degree - Business
Tarrant County College
Fort Worth, TX5 2011
Skills
Salesforce
PowerBI
Excel
Oracle
MDM
Team Training
Merchandising
SUS Management/AS400
Inventory Management
Price Book
Microsoft Office
Data Analysis
Project Management
Languages
Spanish - Proficient
Interests
Community Volunteering
Timeline
Product Support Coordinator
Sysco
06.2024 - 04.2025
Category Specialist
7-11 Corporations
03.2021 - 06.2024
Administrative Assistant/ Accounting
Allegion
07.2019 - 03.2020
Associates Degree - Business
Tarrant County College