Amiel Burgess

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Work with assigned caseload of 15 clients to provide services.

• Interact appropriately with residents in field and act as a liaison/advocate when needed.

• Implement individual service plans to assist residents in attaining rehabilitation goals.

• Maintain, develop and document accurate Case records, regular progress notes and service plans.

• Conduct daily physical wellness rounds of building.

• AMAP Monitor Medication intake of clients as well as record keeping of each individual daily intake.

• Conduct assessments of residents, including but not limited Functional Assessments, Employment,

Nicotine, Substance abuse etc.

• Provide counseling to clients/residents as required.

• Lead recreational, rehabilitation and counseling groups.

• Escort client in the community to Medical, HRA, and other pertinent appointments.

• Manage crises and intervene appropriately to minimize risk of potential harm to residents, staff, and

damage to property.

• Conduct apartment inspection and report any repairs.

• Answer phone calls and write down appointments for clients as well as collect and sort clients mail.

• Answering fire safety alarms in building when incident occurs and relaying information to FDNY.

• Operated sanitation vehicles to ensure efficient waste collection across designated routes.
• Collaborated with team members to optimize daily cleaning schedules and improve workflow efficiency.
• Collected, sorted, and disposed of garbage and recycling from production work areas.
• Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
• Ensured proper disposal procedures by carefully handling hazardous materials according to established protocols.

• Provided compassionate support to veterans in residential settings, enhancing daily living skills.
• Collaborated with multidisciplinary teams to develop and implement individualized care plans for residents.
• Conducted regular assessments of residents' needs, ensuring timely adjustments to care strategies.
• Mentored junior staff on best practices for resident engagement and crisis intervention techniques.
• Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.

• Prepared diverse menu items while adhering to food safety and sanitation standards.
• Operated kitchen equipment efficiently, ensuring proper use and maintenance.
• Collaborated with team members to optimize food preparation workflows and reduce wait times.
• Maintained cleanliness of workstations, following health regulations throughout daily operations.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

• Collaborated with housekeeping staff to ensure guest rooms met cleanliness standards upon arrival.
• Collaborated with housekeeping and maintenance teams for timely room turnover.
• Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
• Provided essential housekeeping services, creating clean and comfortable home environments for clients.

• Maintain order and fire guard safety for large venue
• Escort celebrities to and from designated area
• Patrol venue in timely fashion
• Search patron

• Maintain order at restaurant/lounge venue
• Search incoming patrons