Amiel Cleavland
Montgomery,AL
Summary
Motivated crew trainer with experience in mentoring and coaching new team members. Known for strong organizational skills and effective communication, fostering a positive work environment while driving operational excellence and team performance. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Associate
Walmart
Montgomery, AL
05.2025 - Current
- Delivered excellent customer service and assisted with product inquiries, strengthening customer relations.
- Organized merchandise and maintained inventory accuracy, demonstrating attention to detail.
- Operated registers and handled cash transactions with accuracy.
Shift Leader
Arby's
Montgomery, AL
10.2024 - 05.2025
- Provided friendly, efficient service while managing multiple responsibilities in a fast-paced environment.
- Maintained a clean and organized work area, ensuring compliance with health and safety standards.
- Supervised team members to ensure efficient food preparation and service.
- Trained new employees on company policies and operational procedures.
- Ensured compliance with health and safety regulations in the workplace.
- Managed inventory levels and conducted regular stock assessments.
Crew Trainer
Krystal
Montgomery, AL
05.2023 - 05.2025
- Trained and coached new team members on company standards, improving onboarding efficiency and performance.
- Maintained accurate records and upheld operational standards, demonstrating leadership and accountability.
- Supported management in creating a positive, productive work environment.
- Supervised daily crew activities to ensure smooth operations and teamwork.
- Trained new team members on safety protocols and operational procedures.
- Coordinated workflow among crew members for efficient task completion.
Crew Member
McDonald's
Montgomery, AL
05.2023 - 06.2023
- Provided customer service in a fast-paced environment, preparing food, and maintaining a clean workspace.
- Learned to manage tasks efficiently under pressure, developing teamwork, and time management skills.
Education
Advertising Design & Digital Marketing -
Montgomery Preparatory Academy For Career Technologies
Montgomery, AL05.2025
High School Diploma -
Jefferson Davis High School
Montgomery, AL05-2025
Skills
- Digital Marketing
- Branding
- Adobe Photoshop
- Writing
- Social Listening
- Product Demos
- Customer Service
- Communication
- Time Management
- Organizational Skills
- Cash Handling
- Retail Math
- Learning Technology
- Microsoft Office Suite (basic)
- Phone Etiquette
- Digital marketing
- Visual merchandising
- Sales coordination
- Promotional strategies
- Graphic design
- Social media strategy
- Team building
- Project management
Certification
- Adobe Photoshop Certification
- Valid Driver's License
Timeline
Retail Associate
Walmart
05.2025 - Current
Shift Leader
Arby's
10.2024 - 05.2025
Crew Member
McDonald's
05.2023 - 06.2023
Crew Trainer
Krystal
05.2023 - 05.2025
Advertising Design & Digital Marketing -
Montgomery Preparatory Academy For Career Technologies
High School Diploma -
Jefferson Davis High School