Anis Murgic
Urbandale
Summary
Detail-oriented professional with over 5 years of experience in customer service, retail, and entrepreneurship. Achieved promotion to full-time at Nike due to reliability and consistent performance. Currently pursuing Registered Respiratory Therapist (RRT) credential while completing coursework in Anatomy and Physiology and patient care. Successfully launched two businesses, demonstrating strong skills in branding and consumer behavior. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
5
5
years of professional experience
Work History
Retail Associate
Nike
Des Moines
09.2023 - Current
- Achieved promotion to full-time status based on exceptional performance and reliability.
- Assisted customers with product selections and inquiries.
- Maintained visual merchandising standards throughout the store.
- Operated point-of-sale systems for customer transactions.
- Collaborated with team members to enhance customer experiences.
- Managed inventory levels and organized stockroom efficiently.
- Trained new associates on store policies and procedures.
- Assisted with special projects such as reorganizing the store layout or launching new products.
- Delivered personalized product recommendations, boosting customer satisfaction and sales.
- Trained and onboarded new associates to elevate overall team performance.
- Managed inventory, merchandising, and store presentation to adhere to brand standards.
- Consistently recognized for professionalism, adaptability, and teamwork skills.
Owner
Obsidian Essence
Des Moines
01.2023 - 12.2025
- Founded and manage a fragrance sampling business, handling operations, customer service, and fulfillment.
- Built and maintain a Shopify e-commerce store with integrated marketing tools.
- Created and executed digital marketing campaigns on TikTok and Instagram, reaching target demographics.
- Handled budgeting, financial management, and brand strategy to ensure profitability.
- Ensured quality control in packaging, delivery, and customer communications.
Fulfillment Professional
Target
Des Moines
09.2022 - 09.2023
- Executed high-volume order fulfillment accurately and efficiently.
- Managed order fulfillment processes to ensure timely product availability.
- Operated warehouse equipment to move and organize inventory efficiently.
- Communicated with vendors regarding shipment schedules and delivery issues.
- Enforced safety standards to maintain a secure working environment for all staff.
- Resolved customer inquiries via phone, email, or other communication channels.
- Performed regular maintenance on equipment used in the fulfillment process.
- Prepared documents such as shipping labels, invoices, packing lists.
- Implemented safety protocols within the warehouse environment.
- Developed new processes to improve order fulfillment efficiency.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Resolved customer issues promptly, maintaining professionalism under pressure.
- Collaborated with team members to meet productivity goals and improve workflow.
- Developed organizational skills through managing inventory and logistics.
Founder
Obligation Clothing
Des Moines
01.2022 - 12.2022
- Designed and launched a streetwear brand, from concept creation to product launch.
- Managed supplier relationships, inventory, and customer service.
- Developed social media campaigns, learning branding and customer acquisition strategies.
- Acquired hands-on skills in financial planning and operational management.
Mealtime Employee
Hy-Vee
Johnston
08.2021 - 09.2022
- Prepared and served meals in compliance with health and safety standards.
- Delivered friendly service, building rapport with repeat customers.
- Maintained clean, organized workstations for safe and efficient service.
Sales Associate
The Home Depot
Johnston
03.2021 - 08.2021
- Assisted customers with product selection, providing tailored solutions.
- Maintained a safe, customer-focused environment.
- Expanded knowledge of products to support customer decisions.
Education
Respiratory Therapy Program - Registered Respiratory Therapist (RRT)
Des Moines Area Community College (DMACC)
Des Moines01.2026
High School Diploma -
Johnston High School
Johnston, IA01.2022
Marketing Program - Marketing
Des Moines Area Community College (DMACC)
Des MoinesSkills
- Medical Terminology
- Anatomy & Physiology
- Microsoft 360
- Training
- Time Management
- patient care
- Digital marketing
- Inventory management
- Healthcare knowledge
- Team collaboration
- Data analysis
- Reliability and punctuality
- Product knowledge expertise
- Verbal and written communication
Timeline
Retail Associate
Nike
09.2023 - Current
Owner
Obsidian Essence
01.2023 - 12.2025
Fulfillment Professional
Target
09.2022 - 09.2023
Founder
Obligation Clothing
01.2022 - 12.2022
Mealtime Employee
Hy-Vee
08.2021 - 09.2022
Sales Associate
The Home Depot
03.2021 - 08.2021
Respiratory Therapy Program - Registered Respiratory Therapist (RRT)
Des Moines Area Community College (DMACC)
High School Diploma -
Johnston High School
Marketing Program - Marketing
Des Moines Area Community College (DMACC)