Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amika Tobin

Plymouth,NC

Summary

Skilled Keyholder proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over 3 years of experience. Market-savvy and performance-driven with motivational leadership style focused on maximizing team contributions and performance.

Overview

13
13
years of professional experience

Work History

Shift Manager/Key Holder/Inventory Specialist

Walgreens Boots Alliance
Plymouth, North Carolina
08.2018 - Current
  • Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Completed store opening and closing procedures.
  • Trained and mentored new employees.
  • Counted out cash drawers and balanced totals.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Opened inventory boxes and restocked shelves.
  • Received and counted money.
  • Trained team members in successful strategies to meet operational and sales targets.

Housekeeper

Sea Ranch Resort & Beachside Bistro
Kill Devil Hills, NC
05.2019 - 04.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.

Crew Member

Bojangles/Tands Inc
Plymouth , NC
10.2012 - 08.2018
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.

Education

No Degree - Communication Studies

Long Island University Brooklyn Campus
Brooklyn, NY

High School Diploma -

Brooklyn School For Music & Theater
Brooklyn, NY
06.2008

Skills

  • Financial Forecasting
  • Customer Engagement
  • Managing Customer Needs
  • Shrinkage Control

Accomplishments

  • Earned “Employee of the Month” Award in 2018
  • Became Champion of Champions for "Engagement" with Customers and co-workers in 2022.
  • Registered as a North Carolina Board Of Pharmacy Technician.

Timeline

Housekeeper

Sea Ranch Resort & Beachside Bistro
05.2019 - 04.2022

Shift Manager/Key Holder/Inventory Specialist

Walgreens Boots Alliance
08.2018 - Current

Crew Member

Bojangles/Tands Inc
10.2012 - 08.2018

No Degree - Communication Studies

Long Island University Brooklyn Campus

High School Diploma -

Brooklyn School For Music & Theater

Similar Profiles

CREATE PROFILE
Amika Tobin