Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amika Wright

Memphis,TN

Summary

Sharp individual boasting a strong understanding of effective file migration and document process audits. Well-trained Document Control Coordinator known for data accuracy and quality assurance while organizing document flow.

Overview

14
14
years of professional experience

Work History

Clerk

Internal Revenue Service, IRS
Memphis, TN
02.2023 - Current

This role consists of work with taxpayers information, checking for accuracy and making necessary changes as needed. Make suggestions for resolution or correction to reduce errors.

  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

Documentation Specialist

Mallory Alexander
Memphis, TN
04.2022 - 11.2022
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Transmitted documents, organized revisions and tracked changes.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.

Document Scanner

Dealer Track Technologies
02.2015 - 01.2021
  • Scan in contracts into the system from different banks at a timely manner, print copy's of paperwork and payments as well as make necessary changes using 10- key skills .Report to management as needed.
  • Reviewed and analyzed contracts to resolve billing issues with vendors and carriers.

Payment Processor

Xerox
05.2010 - 12.2014
  • Revised and proofread checks for errors before processing payments using data entry. faxing, filing, sending emails and scan documents as well as use lockboxes to store cash in designated areas.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.

Education

Bachelor of Science - Criminal Justice

Strayer University
02.2024

High School Diploma -

Hope Works
01.2011

Skills

  • Quality Assurance
  • Electronic Document Preparation
  • Data Processing
  • Customer Service
  • Critical Thinking
  • Organizational Skills
  • Microsoft Office/ Microsoft Word
  • Data Entry

Timeline

Clerk

Internal Revenue Service, IRS
02.2023 - Current

Documentation Specialist

Mallory Alexander
04.2022 - 11.2022

Document Scanner

Dealer Track Technologies
02.2015 - 01.2021

Payment Processor

Xerox
05.2010 - 12.2014

Bachelor of Science - Criminal Justice

Strayer University

High School Diploma -

Hope Works
Amika Wright