Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amika Wright

Memphis,TN

Summary

Sharp individual boasting a strong understanding of effective file migration and document process audits. Well-trained Document Control Coordinator known for data accuracy and quality assurance while organizing document flow.

Overview

14
14
years of professional experience

Work History

Clerk

Internal Revenue Service, IRS
02.2023 - Current

This role consists of work with taxpayers information, checking for accuracy and making necessary changes as needed. Make suggestions for resolution or correction to reduce errors.

  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

Documentation Specialist

Mallory Alexander
04.2022 - 11.2022
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Transmitted documents, organized revisions and tracked changes.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.

Document Scanner

Dealer Track Technologies
02.2015 - 01.2021
  • Scan in contracts into the system from different banks at a timely manner, print copy's of paperwork and payments as well as make necessary changes using 10- key skills .Report to management as needed.
  • Reviewed and analyzed contracts to resolve billing issues with vendors and carriers.

Payment Processor

Xerox
05.2010 - 12.2014
  • Revised and proofread checks for errors before processing payments using data entry. faxing, filing, sending emails and scan documents as well as use lockboxes to store cash in designated areas.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.

Education

Bachelor of Science - Criminal Justice

Strayer University
02.2024

High School Diploma -

Hope Works
01.2011

Skills

  • Quality Assurance
  • Electronic Document Preparation
  • Data Processing
  • Customer Service
  • Critical Thinking
  • Organizational Skills
  • Microsoft Office/ Microsoft Word
  • Data Entry

Timeline

Clerk

Internal Revenue Service, IRS
02.2023 - Current

Documentation Specialist

Mallory Alexander
04.2022 - 11.2022

Document Scanner

Dealer Track Technologies
02.2015 - 01.2021

Payment Processor

Xerox
05.2010 - 12.2014

Bachelor of Science - Criminal Justice

Strayer University

High School Diploma -

Hope Works
Amika Wright