Amin Ali
Manassas,VA
Summary
Dynamic Information Technology leader with extensive experience in architecting advanced identity and authentication solutions. Skilled in fostering cross-functional collaboration to achieve strategic business objectives, delivering significant cost savings, and enhancing security measures. Recognized for effective crisis leadership during emergencies.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Senior Engineer Consultant – Technical Product Management
VERIZON
Washington DC-Baltimore Area
06.2023 - Current
- Lead product experiences at the forefront of digital identity, privacy, and authentication, offering 'Identity-as-a-Service' (IDaaS) to millions of Verizon customers.
- Design & Architecture Leadership: Architect next-generation authentication solutions integrating advanced security frameworks (FIDO/FIDO2, Nok Nok, ForgeRock, Biometrics, Passkeys, ID.me, Equifax, MiTek, and CLEAR).
- Aligned system requirements with corporate security standards through collaboration with business, security, and IT stakeholders, leading User Acceptance Testing (UAT) for critical production releases.
- Created end-to-end process flows, data models, and UX designs integrating technical security requirements with customer experiences.
- Technical Guidance: Mentor development teams through implementation cycles, ensuring strict adherence to IAM best practices, security standards, and modern design principles.
- Standardized architecture documentation and championed industry trends in authentication, driving continuous evolution of identity products.
Senior Engineer Specialist – Application Developer (FiOS Video)
VERIZON
Washington DC-Baltimore Area
04.2005 - 06.2023
- Led the design, deployment, and optimization of the nationwide Verizon FiOS video network.
- Network Optimization ('ProActive' System): Designed and programmed 'ProActive,' an enterprise-class UNIX/SQL-based application to monitor national network, predict hardware failures, and deflect outages, saving Verizon hundreds of thousands monthly.
- Scale Management: Managed operations for 850+ network locations supporting 800+ active video streams for Verizon’s national customer base.
- Edge Technology Integration: Integrated cutting-edge Edge Network technology utilizing Qwilt caching servers to cache user requests at local peering points, offloading core backbone network traffic.
- Hardware Engineering: Managed configuration and proactive maintenance of Arris Broadband media routers and Cisco Erbium-Doped Fiber Amplifiers (EDFA) for optimal transport to 5 million subscribers.
- System Rollouts: Led implementation of FiOS Home Network Manager (HNM) and Home Devices Manager (HDM) systems to enhance user experience.
Network Engineer – Team Leader & Supervisor (OSS Systems Support)
VERIZON
Washington DC-Baltimore Area
07.2000 - 04.2005
- Directed a 24/7 Tier II support team maintaining enterprise UNIX environments supporting Verizon's national business networks.
- Supervised high-performing support team, managing performance, operational scheduling, and incident reporting during high-severity outages.
- Integration Planning: Managed system requirements, design, testing, and implementation during a major corporate acquisition, successfully integrating systems and networks with zero downtime.
- Authored Information System Contingency Plans (ISCP) and disaster recovery strategies, auditing backup/storage policies and IT asset databases to ensure system readiness.
- Evaluated third-party vendor contracts, operational tools, and technical upgrades as core member of Change Management Board, ensuring alignment with organizational goals.
Telecommunication Network Analyst
SAIC
Washington DC-Baltimore Area
01.1999 - 07.2000
- Circuit Troubleshooting: Configured and diagnosed MPLS, T1/E1, DS1, DS3, and OC3 data circuits.
- Infrastructure support: Delivered hands-on and remote support in hub/headquarters co-locations, executing racking, cabling, and hardware installation to ensure operational readiness.
- Maintained critical server operating systems, virtualization platforms, and routing infrastructure in a 24/7 enterprise environment.
- Infrastructure Support: Provided hands-on and remote support in Hub/Headquarters Co-locations, performing racking, cabling, and hardware installation.
- Performance engineering: Deployed Riverbed Cascade and OPNET services to identify end-user latency, establishing system baselines with Cascade Shark/Pilot and profiling bandwidth trends for informed decision-making.
Education
Master of Science - Computer Security Management
Strayer University
Alexandria, VABachelor of Science - Internetworking Technology, Computer Science
Strayer University
Alexandria, VAAssociate of Applied Science - Specialized Networking
Northern Virginia Community College
Alexandria, VASkills
- Access management
- Multi-Factor Authentication
- Passkey
- FIDO/FIDO2
- ForgeRock
- SaaS
- Product Roadmaps
- UNIX/Linux systems
- Cloud Solutions
- Business Continuity
- Edge Networks
- Distributed Systems
- Network Virtualization
- Cisco
- Routing Protocols
- Network Infrastructure
- Telecom Solutions
- Agile/Scrum
- Team leadership
- Vendor Management
Selected Projects
- National HDM Systems Implementation, 01/01/21, 01/01/24, Completed projects 6 months ahead of schedule and $12.4M under budget with flawless client satisfaction.
- Custom Software Development & Data Ingestion, 01/01/21, 01/01/24, Deployed industry-leading software that saved Verizon $3M and reduced operational process timelines from weeks to minutes.
- Virtualization & Disaster Recovery Rollout, 01/01/21, 01/01/24, Significantly increased enterprise data consistency, recovery time objectives (RTO), and continuous availability.
- Enterprise Datacenter Migrations, 01/01/21, 01/01/24, Achieved 0% unscheduled downtime during active customer migrations.
Certification
- CCNP – Cisco Certified Network Professional
- CCNA – Cisco Certified Network Associate
- ALPHA III – Certified Professional
- PMP – Project Management Professional (Education Requirements Completed)
- CISSP – Certified Information Systems Security Professional (Candidate / Training Completed)
- Ethical Hacking – Cyber-Security Defense Program Coursework
Key Career Highlights
- 09/11/01, Commended for restoring critical communications at Ground Zero and executing real-time enterprise database migrations to geographically secure locations.
- 10/29/12, Successfully deployed emergency communications infrastructure for affected customers, the Red Cross, and the National Guard during Hurricane Sandy.
- 01/01/20, Designed and launched a predictive network monitoring system ('FNI') that monitors Verizon’s national FiOS video network, saving millions in operational overhead and preventing massive customer outages.
Core Competencies
Identity & Access Management (IAM), Authentication (Verizon.com MFA: Multi-Factor Authentication, Passkey, FIDO/FIDO2, ForgeRock), SaaS, Product Roadmaps, Enterprise UNIX/Linux Systems, Network Virtualization, Disaster Recovery (DR), Data Center Migrations, Edge Networks, Qwilt Caching, Cisco (Nexus, IOS), BGP Routing, Fiber Optics (EDFA), Telecommunications, Agile/Scrum, Vendor Management, Team Leadership & Mentorship, Cross-Functional Collaboration
References
- References available upon request.
Timeline
Senior Engineer Consultant – Technical Product Management
VERIZON
06.2023 - Current
Senior Engineer Specialist – Application Developer (FiOS Video)
VERIZON
04.2005 - 06.2023
Network Engineer – Team Leader & Supervisor (OSS Systems Support)
VERIZON
07.2000 - 04.2005
Telecommunication Network Analyst
SAIC
01.1999 - 07.2000
Master of Science - Computer Security Management
Strayer University
Bachelor of Science - Internetworking Technology, Computer Science
Strayer University
Associate of Applied Science - Specialized Networking
Northern Virginia Community College