Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amin Haddad

IT Consultant
Fresno,CA

Summary

Jack of all trades IT Consultant with 6 years of experience, ranging from help desk support to self-managed project design and implementation. Retained many loyal clients through relationship building and a strong focus on client satisfaction. Accustomed to working day-to-day and on projects with very little to no oversight, and also works very well in a team. Adept at troubleshooting and greatly enjoys solving complex issues.

Overview

2
2
years of post-secondary education
6
6
years of professional experience

Work History

IT Consultant

Metro Networks LLC
Fresno, CA
09.2015 - Current
  • Discussed project design and progress with customers, collected feedback on different stages and directly addressed concerns.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users.
  • Assessed system hardware and software, suggested modifications to reduce lag time and improve overall speed, and implemented solutions quickly and efficiently.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Executed troubleshooting and server support in both in-person and remote situations.
  • Provide Tier 2 technical support to clients and escalation support to coworkers.
  • Designed, implemented and managed large-scale wireless access point solutions.

Education

Bachelor of Arts - Philosophy

University of California, Santa Cruz
Santa Cruz, CA
08.2013 - 08.2015

Skills

Veeam Backup and Replication

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Timeline

IT Consultant

Metro Networks LLC
09.2015 - Current

Bachelor of Arts - Philosophy

University of California, Santa Cruz
08.2013 - 08.2015

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Amin HaddadIT Consultant