AMIN RAHIM
Commack,NY
Summary
VISIONARY LEADER TRANSFORMING ORGANIZATIONS THROUGH TECHNOLOGY INNOVATION Dynamic and visionary engineering executive with over 15 years of experience driving technological innovation, building high-performing teams, and delivering scalable SaaS solutions in fast-paced environments. Proven success in spearheading product growth and leading multiple engineering teams to execute complex system designs and technical strategies. Adept at cultivating a collaborative engineering culture and aligning technology goals with business objectives to accelerate growth and operational excellence.
Trusted team leader known as the ‘go to person’. Adept at mentoring large technical teams, fostering a culture of innovation and excellence, and promoting career growth. Recognized for leading cross-functional teams to align technology strategies with business objectives, fostering strong communication and collaboration. Passionate about delivering best-in-class customer experiences and state-of-the-art business solutions in both on-premise, cloud, and SaaS environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Vice President of Engineering/CTO
SPHERE
NEWARK, NJ
01.2023 - 01.2023
- Lead a team of ~50 engineering, QA, and DevOps professionals, reporting directly to the CEO and founder
- Identify, recommend, and implement new technologies and systems to enhance productivity and product quality
- Integral in spearheading the technology roadmap, driving the transition from on-premise to a SaaS platform
- Managed department budget
- Technical Innovation & Transformations: Spearheaded the re-engineering of CI/CD pipelines, using Infrastructure as Code (Terraform), reducing integration and deployment time by 70%
- Integrated Snyk into GitHub pipelines, achieving a 90% reduction in critical code vulnerabilities and significantly enhancing overall security posture
- Strategic Leadership and Team Management: Partnered with senior leadership to manage expectations, provide release status updates, and address roadblocks, ensuring alignment with business goals
- Organized and mentored multiple scrum teams to enhance parallel work streams, leading to a 30% increase in development efficiency
- Champion Agile practices, leading to a 50% reduction in missed requirements through 3 Amigos sessions and pair programming
- Business Impact: Led cross-departmental initiatives to establish workflows and SLAs, facilitating transparent communication across functions and enhancing operational efficiency to meet 90% goals and targets
- Enhanced the products capabilities and ecosphere by integrating with Technology Partners (CyberArk, Confluence, Okta), major Databases (Oracle, MongoDB, SQL Server, MySQL etc.) and LDAP that accelerated sales and increased market share by 20%
- Led implementation of new features and enhancements, driving successful client POC/POV engagements and accelerating sales by 10%.
Vice President of Engineering/CIO
MICRO MERCHANT SYSTEMS, INC
SYOSSET, NY
01.2017 - 01.2023
- Led a 70-member engineering team, developing and executing a comprehensive technology roadmap aligned with business objectives
- Directed the development and execution of 17 product lines, ensuring robust and innovative solutions
- Technical Innovation & Transformations: Led the transformation from a monolithic on-premise application to a microservices-based, containerized, and scalable cloud SaaS solution using Azure, AWS, Twilio, and SignalR
- Evangelized the adoption of Azure DevOps with CI/CD pipelines, increasing throughput by 30% and reducing error rates by 25%
- Integrated Snyk to minimize security risks
- Strategic Leadership & Team Management: Championed project management methodology, ensuring on-time client project delivery, reducing complaints, and improving client satisfaction
- Enhanced engagement by directly interacting with business partners and setting SMART objectives for KPI and productivity reporting
- Business Impact: Doubled company size and achieved $50 million in sales by spearheading major automation and technical projects
- Realigned on-shore and off-shore development efforts, achieving a 25% cost reduction
- Operational Excellence: Improved task completion throughput by 400% and reduced QA rejection rates from 30% to 5% in nine months by achieving operational excellence in an Agile/Scrum environment
- Improved response time by 30% and reduced ticket backlog by 50% by reorganizing technical support teams
- Scalable Application Development: Developed scalable, secure, and efficient multi-tenant SaaS applications using Angular and Elastic Search and implemented robust backup and disaster recovery strategies
- Enhanced system integrations with EMR, major state, and health exchanges using HL7/FHIR standards.
Director of IT/CIO
AFTRA H&R
NEW YORK, NY
01.2011 - 01.2016
- Reported to the CEO, leading IT operations and strategic planning, project delivery, and vendor management
- Technical Innovation & Transformation: Transformed digital platforms, including B2B websites and mobile applications, by developing and executing a comprehensive IT vision, product strategy, and technology roadmap
- Business Impact: Achieved over 50% reduction in IT capital costs in three years by attaining 95% virtualization
- Reduced costs by minimizing the number of consultants through cross-departmental collaboration and re-engineering business processes
- Introduced a vendor vetting process, reducing the number of vendors by 50% and improving price, quality, and service control
- Operational Excellence: Managed a $5 million IT/IS budget for health and pension fund operations
- Modernized the IT department with cutting-edge programming standards and infrastructure, rapidly scaling and realigning the team to ensure complementary skill sets
- Ensured data security and system reliability by conducting biannual disaster recovery drills, building a DR site, and mirroring data, resulting in 99.99% system uptime, a 30% reduction in technical support calls, and a significant cost savings
- Employed ITIL governance and standards, setting SLAs for help desk and technical support, hardware life cycles, disaster recovery, database management, and development efforts
- Project Delivery & Implementations: Delivered a $6 million eligibility, billing, and claims enterprise system ahead of schedule and under budget
- Developed a new automated pension system, replacing a manual, error-prone process and significantly reducing support calls
- Increased claims adjudication rates 1100% saving millions in overpayments and errors.
Education
Master of Science - Financial Engineering, Capital Markets
NYU
Poly, New YorkMaster of Science - Computer Science, Software
New York Institute of Technology
Bachelor - Engineering (Mechanical Engineering, Engineering Design
NED University
Diploma (Buss - Administration, Business Administration
University of Karachi
Skills
- AWS, Azure, Jenkins, DevOps, Cyber Security, Docker, Kubernetes, SQL Server, Oracle, MongoDB, Full Stack Development (NET core, Nodejs, Python, Angular)
Core Competencies
- Strategic Planning & Development: Technology Roadmap Development & Priority Setting | Digital Transformation
- Project Management: Application & Cloud Migration | Vendor Management | Stakeholder Management | New Business Development Budgeting & Resource Allocation | Product Strategy and Management | SDLC.
- Technical Leadership: Agile Product Delivery | Technology Vision & Strategy Alignment | Modernizing Legacy Systems | Talent Hiring, Onboarding & Upskilling | Career path development | Enterprise Architecture | Product Delivery | Disruptive Technology | Vendor Management | Program Management | Cost Containment | Continuous Improvement
- Operational Excellence & Governance: Rapid Operational Execution | Quality Assurance | Cybersecurity & Compliance Information Risk Management | HIPPA | Policy Development | Quantitative Analysis | Agile & Waterfall Methodologies | Scrum | Kanban
Certification
PMP certified Project Manager
C|CISO certified Chief Information Security Officer.
Timeline
Vice President of Engineering/CTO
SPHERE
01.2023 - 01.2023
Vice President of Engineering/CIO
MICRO MERCHANT SYSTEMS, INC
01.2017 - 01.2023
Director of IT/CIO
AFTRA H&R
01.2011 - 01.2016
Master of Science - Financial Engineering, Capital Markets
NYU
Master of Science - Computer Science, Software
New York Institute of Technology
Bachelor - Engineering (Mechanical Engineering, Engineering Design
NED University
Diploma (Buss - Administration, Business Administration
University of Karachi