Amina Lugazo
Louisville,KY
Summary
Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply six years of experience to new professional challenges with growth-oriented organization.
Overview
4
4
years of professional experience
Work History
JCPS Reach Corps Porgram
AmeriCorps Program
Louisville,KY
08.2022 - 07.2023
- Mentored thirty students who have missed excessive days of school from the previous year and helped them improve their attendance
- Monitored youth behavior and offered guidance and support for positive change
- Physically and verbally interacted with students throughout the school day
- Strong decision-making skills
- I ask appreciate questions to properly identify problems and solutions
- I can communicate succinctly in a variety of settings and styles
- Maintained individual thirty minutes sessions with students on my caseload five days a week
- Used the Check and Connect evidence practice technique to keep up with the progress that students made throughout the school year.
- Developed and maintained relationships with external partners to facilitate program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Organized and managed program development from conception through successful execution.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Designed program implementation and maintenance plan.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Identified risks and developed mitigation plans.
- Provided ongoing direction and leadership for program operations.
Practicum Student
Olmsted Academy South
Louisville, KY
08.2022 - 05.2023
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Helped with office tasks, taking messages, scanning documents, and answering phone inquiries.
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
- Led [Number] students in [Action] for [Type] student organization.
- Worked in team environment to maintain high levels of productivity.
- Took extensive notes to document lessons and further solidify learning objectives.
- Collaborated on group projects to complete professional deliverables.
- Worked with professors and community groups to develop personal projects for program research support.
- Mentored other students to support collaborative learning and further promote educational unit objectives.
Practicum Student
Olmsted Academy South
Louisville, KY
08.2019 - 05.2021
- Understand and use appropriate methods of communication when dealing with clients (e.g., phone vs
- E-mail)
- One year of experience working with the economically disadvantaged, homeless, welfare recipients and other disadvantaged populations or a combination of work and education
- Strong clinical, organizational, and interpersonal skills
- Solid problem-solving, clinical assessment, and care planning skills
- Works collaboratively with others to achieve group goals and objectives
- Proficient computer skills; ability to learn and adapt to new technology
- I adapted to a new working environment during the pandemic, which was virtual learning in order to assist all thirty students on my caseload.
- Helped with office tasks, taking messages, scanning documents, and answering phone inquiries.
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
- Worked in team environment to maintain high levels of productivity.
- Collaborated on group projects to complete professional deliverables.
- Worked with professors and community groups to develop personal projects for program research support.
- Supported teachers with classroom and lab preparations as requested.
- Participated in lecture classes and asked compelling questions to further solidify learning.
- Mentored other students to support collaborative learning and further promote educational unit objectives.
- Completed projects and submitted research proposals to propel personal learning ambitions.
Practicum Student
Olmsted Academy South
Louisville, KY
08.2019 - 05.2020
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Helped with office tasks, taking messages, scanning documents, and answering phone inquiries.
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
- Led [Number] students in [Action] for [Type] student organization.
- Worked in team environment to maintain high levels of productivity.
- Collaborated on group projects to complete professional deliverables.
- Worked with professors and community groups to develop personal projects for program research support.
- Participated in lecture classes and asked compelling questions to further solidify learning.
- Mentored other students to support collaborative learning and further promote educational unit objectives.
- Formed study groups to support exam preparation.
AmeriCorps Vista Member
AmeriCorps VISTA
Louisville, KY
05.2019 - 08.2019
- Developed and led successful group psychotherapy sessions for the youth population
- Facilitated weekly solution-focused therapy for our participants
- Planned and implemented educational enriching activities for students in grades Kindergarten through twelve that attended the summer program
- Connecting students and families with community and social service resources
- Mentored, supported and encouraged the success of students at home and in the community by practicing evidence-based practice with the participants
- Maintained ongoing and appropriate communication between my supervisor, team members and general staff to ensure that all information is transparent and accurate
- Providing case management, crisis intervention, and counseling services to college students.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Promoted high standard's through personal example to help each member understand expected behavior's and standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
Education
Associate of Arts - Social Sciences
Jefferson Community And Technical College
Louisville, KY05.2019
Bachelor of Science - Social Work
University of Louisville
Louisville, KY05.2021
Master of Science - Social Work
Kent School of Social Work
Louisville, KY05.2023
Skills
- Call Triaging
- Schedule Staff
- Network Transformation
- Production Activity Logging
- Report Preparation
- Standard Operating Procedure
Timeline
Practicum Student
Olmsted Academy South
08.2022 - 05.2023
JCPS Reach Corps Porgram
AmeriCorps Program
08.2022 - 07.2023
Practicum Student
Olmsted Academy South
08.2019 - 05.2021
Practicum Student
Olmsted Academy South
08.2019 - 05.2020
AmeriCorps Vista Member
AmeriCorps VISTA
05.2019 - 08.2019
Associate of Arts - Social Sciences
Jefferson Community And Technical College
Bachelor of Science - Social Work
University of Louisville
Master of Science - Social Work
Kent School of Social Work