Amina Said
SeaTac,WA
Summary
Knowledgeable airport services professional with years of progressive experience in the field. Good relationship-building and problem-solving abilities with a resilient and adaptable approach. Positive, upbeat and friendly team player.
Overview
3
3
years of professional experience
Work History
Passenger Service Agent
Aminasaid1609@gmail.com
06.2023 - Current
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
Amazon
Aminasaid1609@gmail.com
03.2020 - 11.2020
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
- Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
- Resolve customer disputes courteously to enhance customer satisfaction.
Education
High School Diploma -
Roger High School
Spokane, WA06.2020
Skills
- Baggage Handling Procedures
- Lost Baggage Tracing
- Wheelchair Assistance
- Customer Needs Assessments
Languages
Swahili
Full Professional
Timeline
Passenger Service Agent
Aminasaid1609@gmail.com
06.2023 - Current
Amazon
Aminasaid1609@gmail.com
03.2020 - 11.2020
High School Diploma -
Roger High School