Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
11
11
years of professional experience
Work History
Community Health Consultant for Community & Social Health
Kaiser Permanente-Portland, OR
10.2018 - Current
Enhance organizational learning by actively communicating and providing technical support to coworkers and stakeholders. Seek feedback to continuously improve performance and drive positive changes within the company.
Led the management of various community health initiatives, overseeing the development of holistic project plans and budgets that enable on-time delivery of exceptional outcomes and promote improved population health.
Established strong relationships with executive stakeholders, offering guidance on risk management strategies and representing KP in diverse community forums to educate leaders about KP's commitment to community health
Developed innovative communication strategies for regular updates on health initiatives, identification of marketing opportunities, and alignment with community health priorities
Led change management initiatives, guiding staff through transitions and fostering support for new strategies to achieve business objectives
Utilized MS Excel to leverage data organization and budget reporting, resulting in improved presentations and informed decision-making for program development.
Developed and managed grants while creating applications and cultivating relationships with funding sources in order to secure charitable contributions as well as ensure regulatory compliance.
Build stakeholder relationships with community leaders, non-profits, and public agencies to advance shared community health goals and missions
Provide input for community health plans, managing national and market programs to support the development of integrated community health plans and improve population health.
Managed assigned contracts throughout the lifecycle, identifying and implementing necessary amendments, renewals, terminations, and other contractual actions.
Responsible for effectively managing a 1.2 million dollar budget for grants and contracts.
Senior Community Health Consultant for Community & Social Health
Kaiser Permanente-Portland, OR
01.2022 - 09.2022
Facilitated stakeholder communication, improving alignment between business objectives and program goals.
Managed cross-functional teams to deliver high-quality products within scope and budget constraints
Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project’s duration
Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives
Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets
Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks
Delivered engaging presentations to stakeholders at all levels, effectively communicating complex information in a clear and concise manner
Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Lead Community Health Navigator
Kaiser Permanente-Portland, OR
10.2018 - 12.2021
Enhanced patient experience by providing personalized care plans and resources tailored to individual needs
Improved patient outcomes by coordinating comprehensive healthcare services with medical professionals and support staff
Facilitated patient education sessions on various health topics, promoting wellness and disease prevention initiatives
Assisted patients in navigating complex healthcare systems, simplifying the process of receiving appropriate care
Collaborated with interdisciplinary teams to develop comprehensive care plans, optimizing the quality of patient-centered services
Managed confidential patient records with accuracy and diligence for optimal continuity of care across multiple providers
Assisted members with social determinants of health and linked to appropriate community resources
Comprehension of preferred health insurance plans, including the use of medical and dental language, coding for procedures and diagnoses, methods of reimbursement, and different arrangements with healthcare providers.
Case Manager 2
Multnomah County Human Services Intellectual and Developmental Disabilities- Portland, OR
11.2017 - 10.2018
Achieved positive client outcomes by developing and implementing comprehensive case management plans
Enhanced communication between clients and providers through consistent follow-ups and progress updates
Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies
Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
Employment Specialist
SE Works- Portland, OR
08.2017 - 11.2017
Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses
Developed customized employment plans for clients, resulting in successful job placements and long-term career growth
Established strong relationships with local employers to match clients with suitable job opportunities
Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
Academic Youth Advocate
Immigrant Refugee Community Organization (IRCO) - Portland, OR
10.2016 - 06.2017
Enhanced youth engagement by implementing innovative programs and activities tailored to their interests
Collaborated with community organizations to provide comprehensive support services for at-risk youth
Developed and executed individualized action plans, resulting in improved academic performance and personal development
Provided mentorship to young individuals, fostering positive relationships built on trust and open communication
Organized workshops and seminars focusing on life skills, career readiness, and leadership development for program participants.
Communications Specialist
Oregon Health & Science University Hospital (OHSU) - Portland, OR
01.2014 - 10.2016
Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences
Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions
Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes
Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness
Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
Education
Bachelor of Science -
Portland State University
Portland, OR
MBA -
Eastern Washington University
Cheney, WA
Skills
Strategic Thinking
Budgeting
Program Design
Project Management
Epic Systems
Community Development
Change Management
Analytical Skills
Organizational Capabilities
Strategic Partnerships
Microsoft Excel
Project Management Software
Community Engagement
Tableau
Grant Writing
Healthcare
Budget Negotiation
Languages
Somali
Native or Bilingual
Timeline
Senior Community Health Consultant for Community & Social Health
Kaiser Permanente-Portland, OR
01.2022 - 09.2022
Community Health Consultant for Community & Social Health
Kaiser Permanente-Portland, OR
10.2018 - Current
Lead Community Health Navigator
Kaiser Permanente-Portland, OR
10.2018 - 12.2021
Case Manager 2
Multnomah County Human Services Intellectual and Developmental Disabilities- Portland, OR
11.2017 - 10.2018
Employment Specialist
SE Works- Portland, OR
08.2017 - 11.2017
Academic Youth Advocate
Immigrant Refugee Community Organization (IRCO) - Portland, OR
10.2016 - 06.2017
Communications Specialist
Oregon Health & Science University Hospital (OHSU) - Portland, OR
Director of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical GroupDirector of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical Group