Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Cashier

Amin Afsarul Hoque

Jamaica,NY

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

4
4
years of post-secondary education
1
1
Language

Work History

Cashier

Burger King
Queens Village, NY
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Stocked shelves to organize aisles in assigned department.

Cashier

OTG, Laguardia Airport
Queens, NY
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Cashier

Seven Eleven
New York, NY
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Created price tags and merchandise signs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Canvasser

Full Contact
Queens, NY
  • Obtained updated contact information from all subjects and verified data for accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Guest Service Representative

Museum Of Natural History
New York, NY
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collaborated with team members to handle guest requirements from check-in through check-out.

Education

Bachelor of Arts - International Marketing

Baruch College
New York, NY
09.2020 - Current

High School Diploma -

Queens Collegiate, Gothic Dr
Jamaica, NY
01.2017 - 07.2018

Skills

Azure DevOps

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Additional Information

  • LICENSES: , Security guard license and driver’s license.

Timeline

Bachelor of Arts - International Marketing

Baruch College
09.2020 - Current

High School Diploma -

Queens Collegiate, Gothic Dr
01.2017 - 07.2018

Cashier

Burger King

Cashier

OTG, Laguardia Airport

Cashier

Seven Eleven

Canvasser

Full Contact

Guest Service Representative

Museum Of Natural History

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Amin Afsarul Hoque