Built strong relationships with members, understanding their fitness goals and guiding them effectively
Expert in Orangetheory Fitness programs, memberships, and benefits, assisting members with decision-making
Collaborated with marketing for events and promotions, boosting brand awareness and leads
Managed approximately 40 calls, emails, and texts per day for incoming leads.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Stock Associate/ Cashier
Michael Kors
02.2023 - Current
Completed floor-set tasks, including rearranging and showcasing new products on sales floor for enhanced presentation
Assisted customers with Spanish-language inquiries in timely and professional manner.
Processed shipments in-store, efficiently handling incoming merchandise and coordinating with relevant departments for seamless integration into inventory
Assisted customers with finding desired items and sizes, offering personalized recommendations for an exceptional shopping experience
Volunteer, Second Harvest Food Bank, Orlando, FL, 02/01/24, Present, Provided training and guidance to new volunteers on proper procedures for donation sorting process. Monitored expiration dates for food donations to maintain quality. Collaborated effectively with other volunteers to ensure smooth running of operations at the food bank.
Instructor, Girls & Boys With Confidence, Lithia, FL, 09/01/21, 05/01/22, Mentored youth in developing leadership skills. Created an atmosphere of acceptance and respect among all members of the program. Developed meaningful relationships with girls to help them achieve their personal goals. Displayed enthusiasm and commitment towards providing a fun learning experience for the kids. Facilitated small group activities to help students build confidence in their speaking abilities.