Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aminah Tyson

Hollywood,FL

Summary

Detail-orientated and results driven professional with a background in Communications, entrepreneurship, and creative media. Skilled at identifying gaps, streamlining processes, and supporting organizations behind the scenes. Brings strong customer service, content coordination, and data management skills developed through managing a beauty business, supporting church communications, and delivering solutions that improve efficiency and growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Esthetician

The M'inked Solution
08.2020 - Current
  • Built and managed a successful beauty business, including sales, scheduling, and customer service.
  • Documented client preferences and feedback to ensure seamless return visits and high retention.
  • Sold retail products and aftercare kits by educating clients, driving repeat purchases.
  • Analyzed business data (appointments, sales, and customer trends) to track growth and identify areas for improvement.
  • Maintained strict adherence to health and safety regulations while providing high-quality service.

Church Photographer

CLC
06.2025 - Current
  • Captured photos for services, events, and community programs, supporting church communications.
  • Collaborated with ministry leaders to ensure visual media aligned with event goals.
  • Organized and maintained a digital archive of photos for easy future use.
  • Contributed to social media and website content by providing consistent, high-quality imagery.

Pet Insurance Claims Specialist

Chewy
08.2019 - 08.2021
  • Serve as a primary point of contact for pet parents, addressing questions about their claims, verifying policy details, and providing timely updates.
  • Evaluate customer claims for prescribed veterinary diets, ensuring all necessary documentation, such as veterinary prescriptions and receipts, is accurate and complete.
  • Contact veterinary clinics to verify prescriptions, clarify order details, and follow up on any missing information required for the claim.
  • Identify trends in claims data to recommend improvements to processes and enhance operational efficiency.

Barista

Starbuck Coffee
03.2017 - 08.2019
  • Delivered excellent customer service in a high-volume, fast-paced environment.
  • Handled cash transactions, order accuracy, and product quality while meeting company standards.
  • Maintained a clean and organized workspace for optimal productivity and safety, anticipating customer needs,
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Consistently recognized for reliability, attention to detail, and maintaining positive guest experiences.

Education

Bachelor of Science - Communications

Florida International University
Miami, FL
07-2019

Facial Specialist - Esthetics

Sheridan Technical College
Hollywood, FL
03-2021

Skills

  • Administrative Support
  • Data Entry Proficiency
  • Training & Course Development
  • Innovative Thinking
  • Customer Service & Relationship Management
  • Document Review & Compliance
  • Detail-Oriented Problem-solving
  • Retail Sales Experience
  • Sales Performance Analysis
  • Gap Analysis Expertise

Certification

  • Licensed Esthetician - 2021- Current
  • Notary License - 2021- Current
  • Certified Educator, NALA, Completed Educator Comprehension Course - 2024 - Current

Timeline

Church Photographer

CLC
06.2025 - Current

Esthetician

The M'inked Solution
08.2020 - Current

Pet Insurance Claims Specialist

Chewy
08.2019 - 08.2021

Barista

Starbuck Coffee
03.2017 - 08.2019

Bachelor of Science - Communications

Florida International University

Facial Specialist - Esthetics

Sheridan Technical College

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