Amine Benaffane
Brooklyn,NY
Summary
Independent Contractor with 5+ years of experience providing safe, reliable, and customer-focused transportation across New York City. Skilled in time management, navigation, and adapting to fast-paced environments while consistently maintaining high passenger satisfaction ratings. Demonstrates strong interpersonal communication and problem-solving abilities through thousands of successful trips.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Independent Contractor (Driver)
Uber Technologies
09.2018 - Current
- Provided professional customer service, assisting passengers with accessibility needs and luggage.
- Safely transport passengers while maintaining strong customer service ratings.
- Manage logistics independently, including route optimization and time management.
- Maintained a clean driving record and compliance with all NYC TLC and state safety regulations.
Front Line Desk Services
UB Libraries
10.2016 - 05.2018
- Assisted students, faculty, and community members with research support and library resources.
- Processed interlibrary loan requests and ensured timely delivery of materials.
- Maintained accurate records of circulation, daily patron counts, and overdue items.
- Provided troubleshooting for online catalog searches and digital resource access.
- Trained new student workers on circulation procedures and customer service standards.
- Supported special library projects, including organizing archives and updating shelving systems.
Education
MS - Natural Sciences Interdisciplinary Program
Jacobs School of Medicine And Biomedical Sciences, University At Buffalo
Buffalo, NY12.2020
BA - Spanish
University At Buffalo
Buffalo, NY05.2018
Skills
- Molecular biology techniques
- Cell Biology: Mammalian cell culture, maintenance of cell lines
- Laboratory Techniques: Agar plate preparation, solution/media prep, 3D scaffold design and use
- Languages: English, Arabic, French, Spanish
Certification
- Dean’s List: Spring 2018, Fall 2017, Spring 2019
- Certifications: Torch Certificate, Peak Certificate, Medical Terminology, Trauma & Self-Care Interpreter
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
French
Native or Bilingual
Spanish
Full Professional
Timeline
Independent Contractor (Driver)
Uber Technologies
09.2018 - Current
Front Line Desk Services
UB Libraries
10.2016 - 05.2018
MS - Natural Sciences Interdisciplinary Program
Jacobs School of Medicine And Biomedical Sciences, University At Buffalo
BA - Spanish
University At Buffalo
Community Service
All Hands and Hearts — Puerto Rico Relief Volunteer, Yabucoa, PR, 2019-06, Repaired and sealed damaged roofs, inspected homes, and translated for homeowners and staff.
Research Experience
- Department of Oral Biology, University at Buffalo — Research Assistant
- Dr. Praveen Arany Lab | July 2020 – March 2023
- Performed RNA isolation, cDNA synthesis, and qPCR experiments.
- Maintained mammalian cell lines through sterile cell culture techniques.
- Designed and applied 3D printed scaffolds for laboratory projects.
- UB Biology Department, University at Buffalo — Research Assistant
- August 2016 – May 2017
- Conducted experiments, performed PCR, and prepared agar plates.
- Wrote detailed reports and presented findings in written and verbal formats.
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