Aminta Portillo
Property Management
Los Angeles,CA
Summary
Dependable professional with over 10 years of successful experience currently seeking to combine skills and expertise within a position that welcomes motivation while simultaneously offering a supportive environment. To obtain a responsible position where I can help the organization grow in value by utilizing my experience, capabilities, and abilities.
Overview
11
11
years of professional experience
Work History
Leasing Agent
Mosaic Student Communities
10.2022 - Current
- Scheduling and taking prospective tenants to property visits and showings along the USC area.
- Developing leads by contacting and connecting through marketing.
- Achieving the goal of reaching a 100% occupancy rate through conducting housing tours and follow-ups.
Receptionist
Mosaic Student Communities
08.2018 - 10.2022
- Assisting walk-in clients, scheduling appointments, and answering phone lines and emails from tenants.
- Supporting the property management, leasing, and accounting teams with various needs and projects.
- Excellent communication skills, both verbal and written.
Customer Service-Receptionist
Go-Staff
06.2016 - 11.2018
- Performing multiple administrative duties in a customer service-based office environment.
- Assisting with greeting customers, answering customer needs and questions, answering phone calls, and maintaining office supplies.
Customer Service Representative/Data Entry/Merchant Advance Specialist
Total Merchant Services
01.2015 - 06.2016
- Supporting department manager with administrative duties, data entry, and auditing.
- Assisting the department manager with administrative duties.
- Evaluating merchant applications and analyzing borrowers' business stability for cash advance qualification.
Customer Service Representative/Pre30s Collections Agent
Westlake Financial Services
09.2012 - 09.2014
- Assisting clients with vehicle financing accounts and maintaining accurate records.
- Taking payments, making payment arrangements, and maintaining collection goals through outbound and inbound calls.
- Built rapport with clients through active listening, empathy, and understanding of their individual needs.
Education
High School Diploma -
Opportunities for Learning
01.2009
Skills
- Leasing and Property Management
- Multitasking capabilities
- Phone and Email Etiquette
- Training and Mentoring
- Administrative Support
- Bilingual in Spanish and English
- Proficient in Microsoft Software
- Organizational Skills
Timeline
Leasing Agent
Mosaic Student Communities
10.2022 - Current
Receptionist
Mosaic Student Communities
08.2018 - 10.2022
Customer Service-Receptionist
Go-Staff
06.2016 - 11.2018
Customer Service Representative/Data Entry/Merchant Advance Specialist
Total Merchant Services
01.2015 - 06.2016
Customer Service Representative/Pre30s Collections Agent
Westlake Financial Services
09.2012 - 09.2014
High School Diploma -
Opportunities for Learning