Amir Afhami
Houston,TX
Summary
Knowledgeable Medical Scribe successful at operating in fast-paced, high-volume environments. Physically fit, active and energetic team player with a flexible and resourceful approach. Achievements include expanding customer/patient base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Ophthalmologist Assistant/Scribe
Houston Eye Associates
06.2017 - Current
- Educated patients on eye care routines, leading to increased compliance with prescribed treatment plans.
- Collaborated closely with ophthalmologists to develop individualized care plans for patients with various ocular conditions.
- Facilitated positive patient experiences by addressing concerns, answering questions, and providing clear explanations of complex medical information.
- Contributed to the success of the practice by providing exceptional customer service to patients both in-person and over the phone.
- Enhanced patient care by assisting ophthalmologists in performing diagnostic tests and procedures.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Pharmacy Technician
Walgreens
02.2016 - 06.2017
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Collaborated with interdisciplinary healthcare teams to provide comprehensive care for patients, addressing complex medication needs.
Roofing Salesperson
Perfect Choice Roofing
04.2015 - 02.2016
- Generated new business through targeted marketing efforts, resulting in an increased client base.
- Enhanced company reputation by consistently delivering high-quality roofing solutions to clients.
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Maintained detailed records of sales activities and client interactions, improving overall organization and efficiency.
Education
Associate of Science - Pharmacy
Sam Houston State University
Huntsville, TXAssociate of Science - Biology
Lone Star College System
Spring, TX06.2025
High School Diploma -
Mayde Creek High School
Houston, TX05.2014
Skills
- Sales Development
- Promotional Support
- Medical Terminology
- Professionalism
- Problem Solving
- Drug Classification Knowledge
- Pharmacy Law Compliance
- Customer Service
Languages
Persian
Native or Bilingual
ASL
Elementary
Spanish
Elementary
Timeline
Ophthalmologist Assistant/Scribe
Houston Eye Associates
06.2017 - Current
Pharmacy Technician
Walgreens
02.2016 - 06.2017
Roofing Salesperson
Perfect Choice Roofing
04.2015 - 02.2016
Associate of Science - Pharmacy
Sam Houston State University
Associate of Science - Biology
Lone Star College System
High School Diploma -
Mayde Creek High School