Alexandria Keller
Ophthalmic Technician/Scribe
Council Bluffs
Summary
Skilled healthcare professional prepared for exceptional patient care. Proven ability to perform diagnostic tests, assist in patient care, and support ophthalmologists. Strong focus on teamwork and adaptability with track record of achieving results. Proficient in using specialized equipment, patient communication, and maintaining high standards of care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ophthalmologist Assistant/Scribe
Midwest Eyecare
06.2024 - Current
- Contributed to the success of the practice by providing exceptional customer service to patients both in-person and over the phone.
- Demonstrated strong attention to detail when recording patient histories, resulting in comprehensive documentation for ophthalmologist review.
- Facilitated positive patient experiences by addressing concerns, answering questions, and providing clear explanations of complex medical information.
- Supported overall clinic goals by cross-training in multiple roles, allowing for seamless coverage during staff absences or high-volume periods.
- Reduced wait times for patients by efficiently preparing exam rooms between appointments, ensuring all necessary equipment was ready for use.
- Promoted a safe and welcoming environment for all patients regardless of age, ethnicity, or background through compassionate interaction and communication skills.
Assistant Manager & Food Team Manager
Kum and Go
05.2022 - 05.2024
- Managed daily operations, overseeing staff scheduling, inventory management, and ensuring compliance with health and safety standards
- Supervised a team of 10 employees, providing leadership, training, and support to ensure a high level of customer service
- Monitored and analyzed sales data, identifying trends and implementing strategies to maximize revenue by managing vendor invoices
Certified Nursing Aid
University of Iowa Hospitals and Clinics
07.2021 - 04.2022
- Maintained accurate and up-to-date medical records, documenting patient observations, interventions, and responses to care
- Effectively communicated with patients, families, and healthcare professionals to provide updates on patient status and ensure coordinated care
- Fostered a positive and comforting atmosphere to enhance the overall patient experience
Certified Nursing Aid
Bethany Lutheran Health Services
05.2020 - 07.2021
- Conducted continuous observation of dementia patients, recognizing and managing behavioral changes to ensure a safe and secure environment
- Established and maintained consistent routines for dementia patients, promoting a sense of familiarity and reducing confusion
Education
Bachelor of Arts - Business: Management
Buena Vista University
Storm Lake, IA03-2025
Skills
Capable of training and managing a team
Intraocular pressure measurement
Proficient in Event and Facility Management
Appointment scheduling
Ophthalmic knowledge
Medical history documentation
Organizational skills
Adaptability
Community Service
Underwood Optimist Club, Optimist Member, Underwood, IA, 2019-04, Present, Organized and participated in community service projects, including fundraisers, clean-up initiatives, and volunteer work
RELEVANT COURSEWORK
- Organizational Leadership
- Excel Spreadsheets
- Conflict Management
- Corporate Social Responsibility
- Human Resource Management
- Facility and Event Planning
- Financial Accounting
- Managerial Accounting
- Decision Science
- Business Finance
Certification
CPR Certified
Timeline
CPR Certified
02-2025
Ophthalmologist Assistant/Scribe
Midwest Eyecare
06.2024 - Current
Assistant Manager & Food Team Manager
Kum and Go
05.2022 - 05.2024
Certified Nursing Aid
University of Iowa Hospitals and Clinics
07.2021 - 04.2022
Certified Nursing Aid
Bethany Lutheran Health Services
05.2020 - 07.2021
Bachelor of Arts - Business: Management
Buena Vista University
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