Amir Benchaita
Katy,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Fleet Coordinator
Cypress Limo Services
11.2021 - Current
- Managed communication with carriers to ensure timely shipment updates and resolution of issues.
- Analyzed operational data to identify trends and recommend process improvements.
- Conducted thorough analyses of historical fleet data, identifying opportunities for process improvements and cost savings based on trends in vehicle usage or maintenance requirements.
Limousine Chauffeur
My Houston Limo
07.2020 - Current
- Ensured timely and safe transportation for clients to and from various destinations.
- Maintained cleanliness and organization of vehicles to enhance passenger experience.
- Adapted routes efficiently in response to traffic patterns and client requests.
- Provided exceptional customer service, addressing client inquiries and preferences promptly.
Loss Prevention Specialist
Ross Dress for Less
06.2016 - 03.2020
- Monitored store activities to identify and prevent theft and inventory loss.
- Conducted routine audits of inventory and security systems for compliance.
- Collaborated with management to implement loss prevention strategies effectively.
- Trained new staff on loss prevention protocols and safety procedures.
Customer Service Representative
Ross Dress for Less
06.2016 - 03.2020
- Utilized point-of-sale systems for efficient transaction processing and inventory management.
- Maintained cleanliness and organization of work areas to ensure a positive shopping experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Representative
Kroger
01.2014 - 05.2016
- Facilitated product selection process to enhance customer experience.
- Executed cash transactions with precision, ensuring register accuracy.
- Addressed customer issues promptly, enhancing service standards.
- Teamed up with colleagues to optimize checkout procedures and shorten waiting periods.
Education
Bachelor of Science - Chemistry
University of Houston
Houston, TX05.2028
Associate of Science - Chemistry
Lonestar College
Cypress, TX05.2019
Skills
- Fleet management
- Transportation logistics
- Operational analysis
- Customer service excellence
- Loss prevention strategies
- Conflict resolution
- Safety protocols implementation
- Profit maximization techniques
Accomplishments
Highschool state competition : Cypress Woods Highschool (2015)
- Achieved 2nd place in state engineering competition through team collaboration & development.
NASA advanced engineering project (2015)
- Effectively executed product and technical troubleshooting procedures, including product development, production planning, and engineering fatigue testing
Dean’s Honors list Lonestar College (2017-18)
Certification
Inventor & Autodesk
Limousine Chauffeur License
Pharmacy Technician
Languages
Arabic
Full Professional
English
Native or Bilingual
Spanish
Limited Working
Timeline
Fleet Coordinator
Cypress Limo Services
11.2021 - Current
Limousine Chauffeur
My Houston Limo
07.2020 - Current
Loss Prevention Specialist
Ross Dress for Less
06.2016 - 03.2020
Customer Service Representative
Ross Dress for Less
06.2016 - 03.2020
Customer Service Representative
Kroger
01.2014 - 05.2016
Bachelor of Science - Chemistry
University of Houston
Associate of Science - Chemistry
Lonestar College