Amir Breland
Green Cove Springs,FL
Summary
Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.
Overview
3
3
years of professional experience
Work History
To-Go Server
Texas Roadhouse
02.2021 - Current
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Utilized POS system to receive and process food and beverage orders.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
- Processed customer payments and balanced cash drawers.
- Cleaned and organized kitchen, dining and service areas.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Successfully delivered more than 100+ orders to guest in an single shift
Bagger
Winn Dixie
09.2020 - 02.2021
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed items into bags, boxes or other containers.
- Participated in seasonal displays setup, creating an attractive shopping environment that boosted sales figures.
- Loaded items onto conveyor belts and pallets.
- Assisted with maintaining clean and organized store appearance.
- Packaged fragile items with cushioning material.
- Worked together with cashiers to guarantee customer satisfaction.
Education
Associate of Arts - Biomedical Engineering
St. Johns River State College
Orange Park, FL05.2025
High School Diploma -
Middleburg High School
Middleburg, FL05.2024
Skills
- Punctuality
- Salesmanship
- Responsible
- Customer Service
- Phone Etiquette
- Upselling
Timeline
To-Go Server
Texas Roadhouse
02.2021 - Current
Bagger
Winn Dixie
09.2020 - 02.2021
Associate of Arts - Biomedical Engineering
St. Johns River State College
High School Diploma -
Middleburg High School