Khyah Weekes
New Rochelle
Summary
I am a dedicated and hardworking individual currently pursuing a Bachelor in Science degree at Westchester Community College. With experience in customer service as a receptionist and hostess, I excel in communication, multitasking, and problem-solving. I am passionate about applying my skills in both science and customer-facing roles to contribute effectively in any work environment.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a server role.
Overview
3
3
years of professional experience
Work History
Server/Server Assistant
Larchmont Yacht Club
09.2024 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Xaveir's On the Hudson
01.2023 - 12.2024
- Greeted and directed guests: Ensured a welcoming environment by greeting guests, managing the seating chart, and guiding them to their tables with professionalism
- Reservation coordination: Managed incoming reservations and walk-ins, optimizing seating arrangements for maximum efficiency and guest satisfaction
- Phone and online communication: Answered phones and managed online inquiries, providing information about the menu, hours, and special events, and took orders for takeout when needed
- Customer interaction: Resolved guest concerns promptly, ensuring a positive dining experience and maintaining high levels of customer satisfaction
- Maintained cleanliness: Ensured the reception and waiting areas were clean and organized, contributing to the overall ambiance of the restaurant
Pasty's Pizzeria
06.2022 - 08.2022
- Greeted and seated guests: Provided a warm welcome to guests, managed seating arrangements, and ensured efficient table turnover to maximize customer satisfaction and revenue
- Managed reservations: Handled phone and online reservations, ensuring accurate and timely seating of guests, and coordinated with the kitchen and waitstaff to balance the dining flow
- Customer service: Addressed guest inquiries and concerns, offering solutions to enhance their dining experience, and maintained a positive and professional demeanor at all times
- Handled POS system: Processed payments, managed guest tabs, and handled cash transactions with accuracy and efficiency
Education
Bachelor of Science -
Westchester Community College
05.2026
Skills
- Positive attitude and professionalism
- Handling reservations and scheduling
- Email and phone etiquette
- Communication Skill
- Problem-solving
- Creativity
- Time Management
- Punctuality
- Strong work ethic
Timeline
Server/Server Assistant
Larchmont Yacht Club
09.2024 - 03.2025
Xaveir's On the Hudson
01.2023 - 12.2024
Pasty's Pizzeria
06.2022 - 08.2022
Bachelor of Science -
Westchester Community College
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