Amir Jabril
Lorton,VA
Summary
Dynamic and results-oriented professional with extensive experience in warehouse operations, notably with QVC. Excelled in reducing fulfillment errors and enhancing efficiency through critical thinking and a disciplined approach. Demonstrated exceptional skills in material handling and clear communication, ensuring seamless order processing and customer satisfaction. Achieved significant improvements in operational workflows, showcasing a commitment to excellence and teamwork.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
OnTrac
11.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Pulling pushing Gaylord's and emptying items on conveyor belts.
Warehouse Package Handler
Fed Ex Ground
11.2022 - 06.2023
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Checked products for damage or other issues before packing into boxes.
- Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
Warehouse Returns Specialist
QVC
03.2020 - 10.2022
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Handled escalated customer cases professionally and diplomatically, resolving complex situations to maintain customer loyalty while adhering to company guidelines.
Order Fulfillment Specialist
Amazon
05.2018 - 08.2020
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Coordinated with sales representatives to address any special requests or modifications to orders, ensuring customer satisfaction at every stage of the process.
- Improved order fulfillment efficiency by streamlining processes and implementing inventory control measures.
- Reduced errors in order processing by implementing a strict quality control program, resulting in fewer returns and refunds.
- Picked and packed order items.
- Stocked designated items on shelves, end caps and displays.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Education
High School Diploma - General
05.2017
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Loading and unloading
- Order picking
- Attention to detail
- Clear communication
- Sorting and labeling
- Material handling
- Order picking and processing
- Material loading and unloading
- Shipping and receiving
- Receiving and processing shipments
- Order fulfillment
- Pallet jacks
- Shipment palletization
- Microsoft outlook
- Physical strength and stamina
- Critical thinking
Timeline
Warehouse Worker - OnTrac
11.2024 - Current
Warehouse Package Handler - Fed Ex Ground
11.2022 - 06.2023
Warehouse Returns Specialist - QVC
03.2020 - 10.2022
Order Fulfillment Specialist - Amazon
05.2018 - 08.2020
Los Osos High School - High School Diploma, General