Summary
Overview
Work History
Education
Skills
Additional Information
Social Media
Work Availability
Quote
Timeline
CustomerServiceRepresentative
AMIR LEE

AMIR LEE

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Proficient Retail delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in making Sales. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Child Care Provider

Young
11.2015 - Current
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Encouraged children to develop healthy social and emotional skills.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

Custodian

SYEP
Brooklyn, NY
06.2019 - 08.2023
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Moved furniture for cleaning and set up for special events.
  • Kept building spaces premises clean inside and outside.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.

Clerical

Pathways In Technology Early College HS
Brooklyn, NY
09.2019 - 04.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Clerical

Syep
Brooklyn, NY
06.2021 - 08.2021
  • SYEP Spring Creek Towers
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Provided clerical support, addressing routine, and special requirements.
  • Composed sensitive, confidential reports and documentation.

Retail Sales Associate

GameStop
11.2021 - 03.2023
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Retail Sales Associate

GameStop
12.2022 - 03.2023
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Wrapped, boxed and weighed bakery department products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

High School Diploma -

EARLY COLLEGE HIGH SCHOOL
150 Albany Ave, Brooklyn, NY 11213
06.2020

Skills

  • Safety Awareness
  • Creative Arts Talent
  • Cleaning Requirements
  • Disciplinary Enforcement
  • Group Management
  • Caring and Responsible
  • Running Errands
  • Team Leader
  • Coordination and Teamwork
  • Maintaining Property

Additional Information

  • HONORS AND AWARDS EXTRACURRICULAR ACTIVITIES
  • Copy Center of Pathways In Technology Early College High School ; Making copies for the entire school giving students the required tools for learning.

Social Media

Gamer/Streamer , Able to maintain a community and interact with them and build relations as well as a positive community/Environment. Also efficient at editing videos/Recording , can easily Highlight the important details. Graphic Arts, Good at analyzing art as well as making places tidy and neat that would occur to be pleasant to the eye.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse

Timeline

Retail Sales Associate

GameStop
12.2022 - 03.2023

Retail Sales Associate

GameStop
11.2021 - 03.2023

Clerical

Syep
06.2021 - 08.2021

Clerical

Pathways In Technology Early College HS
09.2019 - 04.2020

Custodian

SYEP
06.2019 - 08.2023

Child Care Provider

Young
11.2015 - Current

High School Diploma -

EARLY COLLEGE HIGH SCHOOL

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AMIR LEE