Amir Lovett
Maplewood
Summary
Proficient General Service Coordinator with extensive experience in managing service operations. Focused on enhancing organizational efficiency and driving customer satisfaction through improved workflows and team productivity. Proven problem solver and effective leader, contributing to increased client retention.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
General Service Coordinator
Erickson living at Lantern Hill
Maplewood
02.2021 - Current
- Coordinated daily activities for residents and staff at a senior living community.
- Managed schedules and transportation for resident appointments and events.
- Oversaw inventory management of supplies and equipment for daily operations.
- Resolved resident concerns promptly to maintain a positive living environment.
- Managed customer service inquiries and complaints in a timely manner.
- Prepared reports detailing progress towards organizational goals and objectives.
- Coordinated with vendors and suppliers to ensure timely delivery of products and services.
Education
Bachelor of Science - Criminal Justice
Kean University
Union, NJ 09.2018 - 12.2020
Skills
- Inventory management
- Schedule coordination
- Customer service
- Report preparation
- Resident engagement
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Customer service focus
Timeline
General Service Coordinator
Erickson living at Lantern Hill
02.2021 - Current
Bachelor of Science - Criminal Justice
Kean University
09.2018 - 12.2020