Amir Shafei Cortez, LPQ
Summary
Experienced in loss prevention investigations within the retail supply chain. Specialized in cargo theft investigations and critical incident management. Collaborated with cross-functional teams, including carriers, consolidators, and distribution centers, to improve security measures and resolve complex issues effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supply Chain Investigator
The TJX Companies
10.2023 - Current
- Recovered $1.5 million in lost or stolen trailers and terminated several carriers causing losses through collaboration with law enforcement, external carriers/vendors, and internal business partners.
- Employed multiple investigative techniques such as mobile surveillances, GPS devices, covert cameras, and open souce intelligence to identify and resolve losses within the TJX Supply Chain.
- Monitor and manage critical incidents and shortages across 11 consolidation and processing facilities in Southern California, ensuring prompt resolution and effective communication.
- Utilize data-driven insights to drive process improvements and optimize theft prevention strategies across the supply chain.
- Developed and maintained relationships with business vendors to enhance the supply chain and successfully onboard them to the TJX GPS program.
- Active member of the Western States Cargo Theft Association and the San Diego Organized Retail Crime Association.
Loss Prevention Specialist
Amazon
05.2022 - 10.2023
- Responsible for Loss Prevention and Physical Security functions for FTW1, 550,000+ Sq Ft. Amazon Inbound Cross Dock (IXD) facility
- Led the Amazon IXD South region in internal theft resolution. Increased site's theft resolution by 37% and identified an additional $18,046.68 of confirmed theft
- Created site and regional level training to improve theft investigations resolutions and workplace violence awareness
- Reconciled operational shrink resulting the in the company recovering $10,611.58 in dwelling or deleted inventory.
- Increased site's damage compliance by 17.42% and increased the recovery of damaged items by 9.35% for a profit enhancement of $57,046.85.
- Responded, investigated, and resolved high risk workplace violence situations and critical incidents
- Analyzed data, conducted audits, and created actionable plans to mitigate risk
Sr. Target Security Specialist
Target
12.2021 - 05.2022
- Investigated internal theft and shortage
- Performed audits and routines to identify shortage
- Composed case documentation on safety, security, and theft investigations
- Responded to and managed crisis situations
- Maintained a safe and secure environment
- Trained 2 Sr. Security Specialists
Target Security Specialist
Target
01.2021 - 12.2021
- Conducted productive merchandise recoveries and assisted in multiple successful apprehensions
- Documented theft, security, and safety incidents
- Conducted audits to identify shortage areas
- Cultivated a safe and secure environment for team members and guests
- Facilitated training at new hire orientations regarding safety, security, and shortage
- Trained 6 Target Security Specialist
Education
High School Diploma -
San Dimas High School
San Dimas2020-05
Skills
- Interviews and Interrogations
- Open Source Intelligence
- Multi-Unit Support
- Incident Management
- Cross-Functional Collaboration
- Surveillance Techniques
- Physical Security
Certification
- Loss Prevention Qualified (LPQ)
- Wicklander - Zulawiski Investigative Interview Techniques
- TJX Mobile/Stationary Surveillance
- CPR/AED/First Aid
Timeline
Supply Chain Investigator
The TJX Companies
10.2023 - Current
Loss Prevention Specialist
Amazon
05.2022 - 10.2023
Sr. Target Security Specialist
Target
12.2021 - 05.2022
Target Security Specialist
Target
01.2021 - 12.2021
High School Diploma -
San Dimas High School
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