Amir Thomas
Detroit,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Ambassador
Cass Technical High School
Detroit, MI
09.2022 - Current
- Greeted and welcomed international dignitaries to events, meetings and conferences.
- Organized and coordinated high-level diplomatic visits and delegations.
- Represented the Ambassador in a professional manner at all times.
- Offered exceptional customer service to differentiate and promote company brand.
- Maintained professionality and efficiency while working closely with leadership.
- Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
Sales Associate
Foot Locker
Troy , MI
03.2019 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Answered product questions with up-to-date knowledge of sales and promotions.
Executive Board Member
Cass Technical High School
Detroit, MI
08.2023 - 06.2024
- Developed and implemented strategies to ensure achievement of the organization's mission, vision, and long-term goals.
- Facilitated open communication between board members and senior staff to ensure alignment with organizational objectives.
- Coordinated meetings of the Executive Board, including agenda setting, scheduling, documentation preparation and follow-up tasks.
- Monitored progress towards meeting strategic objectives through review of performance metrics and reports from executive team members.
- Participated in fundraising activities to support the organization's initiatives.
- Worked collaboratively with other board members to develop shared visions for future growth.
Team Captain
Football Team
Detroit, MI
05.2021 - 11.2023
- Led team meetings, discussed and delegated tasks to individual team members.
- Organized and facilitated group activities to promote collaboration amongst the team.
- Provided guidance and support to ensure that all team members were working together efficiently.
- Monitored progress of team objectives, identified potential issues and addressed them in a timely manner.
- Maintained open lines of communication between the team and management.
- Encouraged creative thinking among the team to generate innovative ideas for problem solving.
- Recognized outstanding contributions from individuals on the team during project completion.
- Motivated the entire team by creating a positive environment where everyone felt valued and appreciated.
- Directed daily activities in [Area of expertise] to achieve goals.
Volunteer
Homeless Shelter
Detroit, MI
06.2023 - 08.2023
- Assisted with fundraising efforts, including event planning and donor outreach.
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Provided guidance and support to fellow volunteers during their shifts.
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
- Helped organize and implement programs and projects to aid community and individuals.
Education
High School Diploma -
Cass Technical High School
Detroit, MI06-2024
Skills
- Product Knowledge
- Customer Engagement
- Team Management
- Event Coordination
- Decision-Making
- Program Planning
- Community Relationship Building
- Customer Service
- Professionalism
Accomplishments
- Detroit Symphony Orchestra youth band member
- Urban league of Detroit "Do the Right Thing" award
- Solo Ensemble Division 1 Rating
Affiliations
- volunteer work with youth that doesn't have parents
- volunteer with youth football camps such Donovan peoples-jones camp
- Assisted the elderly in my neighborhood
- Assisted with events at my school such as open houses, freshman orientation, and wellness days
Timeline
Executive Board Member
Cass Technical High School
08.2023 - 06.2024
Volunteer
Homeless Shelter
06.2023 - 08.2023
Ambassador
Cass Technical High School
09.2022 - Current
Team Captain
Football Team
05.2021 - 11.2023
Sales Associate
Foot Locker
03.2019 - Current
High School Diploma -
Cass Technical High School
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