Amira Castelo-Branco
Summary
Versatile and dependable, demonstrated through successful roles ranging from Delivery Driver at Uber Eats to Sales Associate at Spirit Halloween. Excelled in customer satisfaction and operational efficiency, leveraging proficiency in Google Docs and strong interpersonal communication. Fluent in Portuguese and upper-intermediate in Spanish, adept at fostering positive relationships in diverse settings.
Overview
1
1
year of professional experience
Work History
Delivery Driver
Uber Eats
09.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Pet Sitter
Family
06.2024 - 09.2024
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence since the dog suffered from anxiety .
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Volunteer
Worcester Animal Rescue League
03.2024 - 04.2024
- Answering phone calls, taking notes, directing inquiries to the vet team.
- Calling clients to confirm appointments and helping with questions.
- Preparing the tools for cat spaying, wrapping and unwrapping tolls, sterilizing tools.
- Used strong interpersonal communication skills to convey information to others.
Sales Associate
Spirit Halloween
10.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Organizing merchandises and stock controlling.
Babysitter
Sky Blue Daycare
06.2023 - 08.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Taught children to organize toys, wash hands, and share by leading by example.
- Helping maintain schedule throughout the day.
Education
High School Diploma -
Bancroft School School
Worcester06.2024
No Degree - Mathematics Education
Kumon
Shrewsbury, MA01.2023
Skills
- Fluent portuguese speaker
- Upper-Intermediate Spanish speaker
- Proficiency in computer programs: Google Docs,
- Fast learner
- Highly dependable
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Pet Sitter
Family
06.2024 - 09.2024
Volunteer
Worcester Animal Rescue League
03.2024 - 04.2024
Sales Associate
Spirit Halloween
10.2023 - 10.2023
Delivery Driver
Uber Eats
09.2023 - Current
Babysitter
Sky Blue Daycare
06.2023 - 08.2023
High School Diploma -
Bancroft School School
No Degree - Mathematics Education
Kumon