Amira Hardy
Cincinnati,OH
Summary
Data-driven Retail Planner with over five years of progressive experience in supply chain, procurement, and financial operations. Specializing in maximizing retail execution, driving profitability, and leading complex change management initiatives. Proven ability to manage budgets, optimize retail merchandising programs, and ensure high-stakes compliance across complex organizational structures. Highly proficient in Power BI, Coupa, Purchase Orders, and financial analysis.
Overview
7
7
years of professional experience
Work History
Retail Planner
Procter & Gamble
Cincinnati, OH
04.2024 - Current
- Direct Work Request Change Management, ensuring 100% accuracy and timely execution of all high-volume retail adjustments.
- Manage Customer Marketing Funds (CMF) and multi-channel promotional strategies to align with quarterly budget goals.
- Own the Homestore Program, overseeing implementation, compliance, and driving continuous process improvements across all retail locations.
- Optimize Point-of-Purchase (POP) execution, ensuring timely and cost-effective deployment across a network of retail stores.
- Co-lead the Proof of Execution (POE) process, driving retailer accountability and delivering accurate reporting for in-store activations.
- Conduct quarterly budget health checks with Store Operation Leaders (SOLs), identifying financial risks, opportunities, and executing corrective actions.
Purchasing Assistant
Procter & Gamble
Cincinnati, OH
01.2023 - 07.2024
- Analyzed purchasing data across multiple categories, identifying cost-saving opportunities and reducing annual spend.
- Streamlined purchase order processing and managed key supplier relationships, consistently ensuring on-time delivery metrics were met.
- Collaborated with Finance and Logistics teams to support core procurement strategies and drive organizational process improvements.
Partner Operations Specialist
Klarna
Columbus, OH
01.2022 - 01.2023
- Provided high-quality operational support to merchants, resolving complex pre- and post-purchase issues related to Klarna’s payment services.
- Addressed order management, customer inquiries, and technical issues to enhance merchant relationships and service adoption. Fostered strong relationships with merchants, enhancing communication and trust, leading to improved service adoption and satisfaction.
- Streamlined order management processes, significantly reducing resolution times and increasing merchant engagement with Klarna’s services.
Financial Services Specialist
Fidelity Investments
Cincinnati, OH
02.2021 - 12.2021
- Guided clients in achieving financial goals by providing expert assistance with account management, withdrawals, and transfers.
- Resolved financial inquiries efficiently, ensuring client confidence and effective decision-making. Cultivated strong client relationships, enhancing trust and facilitating smoother financial transactions.
Assistant Buyer
AmeriMark Direct
Cleveland, OH
03.2020 - 08.2020
- Negotiated pricing, quantity, and quality terms with vendors to optimize procurement conditions and lower cost of goods.
- Partnered with inventory planners to ensure a seamless supply chain operation and optimal product stock levels.
- Analyzed market trends to support product selection and pricing strategies.
- Collaborated with vendors to negotiate terms and ensure timely delivery of merchandise.
Visual Merchandiser
ZARA USA
Cleveland, OH
04.2019 - 03.2020
- Executed visual merchandising strategies to enhance store aesthetics and directly improve unit sales.
- Managed daily product organization, inventory checks, and display adjustments across high-volume retail floor.
Education
B.A. - Media & Culture, Fashion Design
Miami University
Oxford, OH08.2018
Skills
- Retail Strategy
- Change Management
- Contract Negotiation
- Microsoft Excel
- Coupa Procurement Software
- Vendor Management
- Budgeting & Cost Control
- Supply Chain Optimization
- Power BI
- Data Analysis
- Microsoft Excel proficiency
- Merchandise allocation
Timeline
Retail Planner
Procter & Gamble
04.2024 - Current
Purchasing Assistant
Procter & Gamble
01.2023 - 07.2024
Partner Operations Specialist
Klarna
01.2022 - 01.2023
Financial Services Specialist
Fidelity Investments
02.2021 - 12.2021
Assistant Buyer
AmeriMark Direct
03.2020 - 08.2020
Visual Merchandiser
ZARA USA
04.2019 - 03.2020
B.A. - Media & Culture, Fashion Design
Miami University