Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amira Jemal

Dallas

Summary

Dynamic professional with a friendly, positive attitude and a proven track record at Xotic Logistics. Skilled in customer service and problem-solving, I effectively managed teams to enhance productivity and satisfaction. Adaptable and communicative, I thrive in fast-paced environments, ensuring high-quality service delivery and fostering collaboration among team members. Good with credit and managing. Very engaging and respectful. Very good with customer service I worked as a server on the side for over seven years.

Overview

2
2
years of professional experience

Work History

Higher Vision

Relationship Management
03.2024 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Manager

Xotic Logistics
10.2022 - 01.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Shiloh High School
4210 Shiloh Rd Snellville, GA 30039
05-2017

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Languages

Amharic
Native or Bilingual
Oromo
Native or Bilingual
English
Native or Bilingual

Timeline

Higher Vision

Relationship Management
03.2024 - 02.2025

Manager

Xotic Logistics
10.2022 - 01.2024

High School Diploma -

Shiloh High School