Amira Jones
Everett,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Entertainer
Kittens Cabaret
02.2022 - Current
- Produced shows from concept to conclusion.
- Performed themed sets and shows with minimal repetition to provide original content for returning guests.
- Practiced and rehearsed choreographed dance routines to deliver flawless venue performances.
- Negotiated contracts vendors, performers and crew for performances.
Front Desk Associate
Planet Fitness
02.2021 - 08.2021
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
- Supported event planning initiatives by liaising between clients and hotel departments for successful execution of events held at the property.
- Implemented marketing and promotional initiatives to increase occupancy.
Front Desk Receptionist
Planet Fitness
02.2021 - 03.2021
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Routed incoming mail and messages to relevant personnel without delay.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Makeup Artist
MAC Cosmetics
11.2020 - 03.2021
- Used social media platforms to promote salon and services.
- Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
- Conducted consultations to understand client's desired look.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Meticulously documented client records, efficiently tracking preferences and allergies to ensure personalized experiences during subsequent appointments.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Applied makeup in accordance with clothing style.
- Maintained regular client list and successfully handled walk-in customers.
- Styled hair, makeup and nails for customers for special events and occasions.
Cashier
Jack In The Box
05.2019 - 04.2020
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
High School Diploma -
Sequoia High School
Everett, WA06.2020
Skills
- Self-Driven and Motivated
- Collaborative Teamwork
- Interpersonal Communication
- Microsoft Outlook
- Teamwork and Collaboration
- Product Knowledge
- Account Management
- POS systems expert
- Payment Processing
- Customer Service
- Sales and Upselling
Timeline
Entertainer
Kittens Cabaret
02.2022 - Current
Front Desk Associate
Planet Fitness
02.2021 - 08.2021
Front Desk Receptionist
Planet Fitness
02.2021 - 03.2021
Makeup Artist
MAC Cosmetics
11.2020 - 03.2021
Cashier
Jack In The Box
05.2019 - 04.2020
High School Diploma -
Sequoia High School
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